Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Are you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and sales skills?
Harper Group was founded and built upon integrity, professionalism and a dedication to sales achievement for our retailers and manufacturers alike throughout all of our territories. We strive to achieve great service and sales for those companies we are lucky enough to consider our customers and partners, through a tireless commitment to understanding their needs and helping to provide solutions to their problems.
Currently, we are seeking to hire a reliable Field Service Associate to maintain card displays in retail stores in Western Virginia (Roanoke/Blacksburg Charlottesville). This position is a part time position with hours estimated to be between 5-15 hours every week, with a possibility for more weekly visits in the future. You will also have the opportunity to grow your account base and increase weekly hours by opening new accounts. This position is ideal for someone currently working in the greeting card/gift industry.
In this role your responsibilities will include:
Interested? Read on.
Qualified candidates will possess:
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0 Merchant Card Customer Service Manager jobs found in Roanoke, VA area