Merchant Card Customer Service Manager jobs in Olympia, WA

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer Service - Self Storage Manager
  • Public Storage
  • Olympia, WA FULL_TIME
  • Company Description

    Public Storage is the self-storage industry leader and we are Hiring Now!

    Earn $19.50 Per Hour

    Our Benefits

    Total Rewards package available to our team:

    • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
    • Employees become eligible for Full-time Benefits by working an average of 20 hours - Benefits include:
      • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
      • Company paid life, accidental death insurance, and exclusive vendor discounts
    • Mileage reimbursement is provided when traveling between properties or other work-related tasks
    • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
    • Our Property Managers have the opportunity to earn performance-based bonuses!

    Job Description

    • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
    • We assess customer storage needs and make suggestions, including selling packing and moving supplies
    • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
    • Auditing cash drawers and making bank deposits are part of the daily business
    • We help keep our customers current with payments and make reminder and collection calls when required

    Physical Requirements:

    • Ability to transport lift/move items weighing up to 35 pounds
    • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
    • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

    Qualifications

    • Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
    • Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) 

      Additional Information

      More about Us!

      Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

      Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

      REFD0111REM1

    • 7 Days Ago

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    Customer Service Manager (WMS Band 2)
    • State of Washington Liquor and Cannabis Board
    • Olympia, WA FULL_TIME
    • Description WSLCB Vision Safe communities for Washington State Mission Promote public safety and trust through fair administration, education and enforcement of liquor, tobacco cannabis and vapor laws...
    • 26 Days Ago

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    Customer Service Manager (WMS Band 2)
    • State of Washington
    • Thurston, WA FULL_TIME
    • WSLCB VisionSafe communities for Washington State MissionPromote public safety and trust through fair administration, education and enforcement of liquor, tobacco cannabis and vapor lawsThis recruitme...
    • 26 Days Ago

    E
    1559734_Assistant Manager - Field Consultant_Operations Management_Non F&A_EXL OSI_OSI_Operations_Survey Common_Assistant Manager_Insurance Property & Casualties
    • EXL Service
    • Olympia, WA FULL_TIME
    • Commercial InsuranceInspector – Independent Contractor Overview EXL Risk Control is aleading provider of risk assessments and loss control surveys to commerciallines insurance carriers. We are seeking...
    • 10 Days Ago

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    Customer service
    • Maxion Research
    • Lacey, WA FULL_TIME
    • Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs? Do you want to use your customer ...
    • 16 Days Ago

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    And customer service
    • Pizza Hut
    • Centralia, WA FULL_TIME
    • There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza i...
    • 19 Days Ago

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    0 Merchant Card Customer Service Manager jobs found in Olympia, WA area

    Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856. Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Merchant Card Customer Service Manager jobs
    $55,822 to $85,640
    Olympia, Washington area prices
    were up 2.9% from a year ago