Merchant Card Customer Service Manager jobs in Monterey, CA

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer Service
  • Third Party CS
  • Salinas, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.

    Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus;

    ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and / or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and / or concerns.

    Last updated : 2024-03-26

  • Just Posted

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Customer Service
  • US Commander, Navy Installations
  • Monterey, CA FULL_TIME
  • Duties Performs a full range of services such as: assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds or adjustments, resolving ...
  • 10 Days Ago

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Account Manager
  • P.M. Landscaping Service LLC.
  • Monterey, CA FULL_TIME
  • Job Summary: We are seeking an experienced and motivated Account Manager to join our team. As an Account Manager, you will be responsible for maintaining and growing relationships with our clients in ...
  • 4 Days Ago

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Flexible Customer Service Associate
  • Hertz Local Edition
  • Monterey, CA FULL_TIME
  • Bloom into a new career with Hertz! Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and ...
  • 19 Days Ago

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Customer Service Associate (PT)
  • Round1
  • Salinas, CA PART_TIME
  • Round One Entertainment is looking to hire Customer Service Associates for our Amusement, Bowling, Food & Beverage, Cleaning, and Mechanic departments. Are you into video games, bowling, karaoke? Are ...
  • 21 Days Ago

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Cashier/Customer Service Agent
  • LifeLearn Animal Health
  • Salinas, CA FULL_TIME
  • Company DescriptionLifeLearn empowers veterinary practices to optimize the way they do business, attract more clients, and improve profitability with a suite of customizable online solutions, includin...
  • 21 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Monterey, CA area

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Seaside, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Monterey, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

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Help Wanted: Talented Realtors Deserving More! 90% Commission (Carmel)
  • Christopher Shearer Real Estate
  • Carmel, CA
  • Job Description Job Description Are you a passionate real estate professional feeling the pinch on your hard-earned comm...
  • 3/27/2024 12:00:00 AM

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Service Advisor
  • Specialized Auto
  • Santa Cruz, CA
  • Job Description Job Description Position Overview: As an Automotive Service Advisor at you will be the crucial link betw...
  • 3/26/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Monterey, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Seaside, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

Founded on June 3, 1770, Monterey (Spanish: Monterrey) was the capital of Alta California under both Spain and Mexico until 1850. Monterey hosted California's first theater, public building, public library, publicly funded school, printing press, and newspaper. Monterey was the only port of entry for taxable goods in California. In 1846, the U.S. flag was raised over the Customs House, and California became part of the United States after the Mexican–American War. The city is located in Monterey County in the U.S. state of California, on the southern edge of Monterey Bay on California's Cent...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$59,030 to $90,562
Monterey, California area prices
were up 2.5% from a year ago