Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
AGGRESSIVE EXPERIENCED TRUCKING TRANSPORTATION AGENT
Since 1958, Quick Delivery Service has been providing container drayage and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the South Eastern Regions.
Mobile trucking company looking for a customer service agent for our Hot Shot/Truckload and Container Dept. Truck transportation dispatch experience a must.
Knowledge of order entry, invoicing, HOS and E-log / ELD preferred.
Responsibilities
Benefits:
Simple IRA
Simple IRA matching
Dental insurance
Health insurance
Disability plans
Accidental Plans
Paid time off
Life insurance
Safety equipment provided
Vision insurance
Schedule: M-F 7-5PM
Salary paid position
Salary negotiable based on experience
Home time
Year round work
Office -Job
Type:
Company Hot Shot Dispatcher
Clear All
0 Merchant Card Customer Service Manager jobs found in Mobile, AL area