Merchant Card Customer Service Manager jobs in Honolulu, HI

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Program Manager
  • The Computer Merchant, Ltd
  • Wake Island, HI FULL_TIME
  • JOB TITLE: PROGRAM MANAGER

    JOB LOCATION: HAWAII/REMOTE

    WAGE RANGE*: (phone number removed)

    JOB NUMBER: (phone number removed)

    REQUIRED EXPERIENCE:

    A minimum of five years of experience within the last 10 years in the field of IT project management.

    Possess a current Project Management Institute (PMI) Project Management Professional Certification and/or a current Program Management Professional (PgMP) Certification.

    At least two years of continuous recent experience within the last five years managing the U.S. Army IT projects with multiple CONUS and OCONUS performance locations.

    Possess an active DoD Secret Clearance.

    JOB DESCRIPTION

    Client is searching for a Program Manager to support a very large program that will modernize mission-critical DoD IT infrastructure across dozens of sites CONUS and OCONUS.



    Required:

    A minimum of five years of experience within the last 10 years in the field of IT project management.

    Possess a current Project Management Institute (PMI) Project Management Professional Certification and/or a current Program Management Professional (PgMP) Certification.

    At least two years of continuous recent experience within the last five years managing the U.S. Army IT projects with multiple CONUS and OCONUS performance locations.

    Possess an active DoD Secret Clearance.

    Desired:

    A minimum of ten years of experience in the field of IT project management.

    Posses a Security (SEC ) and/or other Information Assurance Technical (IAT) II Level Certification.

    Possess a current Information Technology Infrastructure Library (ITIL) Certification.

    Experience supervising and managing simultaneous contract operation support functions involving multiple, complex, and inter-related IT projects similar in size, scope, and complexity to AGUN-INC1 task areas of the TOR.



    Clearance:

    Active DoD Secret Clearance Required



    Location:

    This position has the ability to be remote anywhere in the United States, but must be willing to work HST hours and travel to different sites as required

    Equal Opportunity Employer Veterans/Disabled

    * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

    #CJ

    #Circa
  • 19 Days Ago

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Customer Service Representative
  • Steve's Plumbing Service
  • Ewa Beach, HI FULL_TIME
  • Steve's Plumbing & A/C Service Located in O'ahu, Hawaii, is looking to find the best Customer Service Representative in the area. If you want to trade doubt for direction and find a place to focus on ...
  • 8 Days Ago

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Customer Service and Sales Representative
  • Hawaii Medical Service Association
  • Kapolei, HI FULL_TIME
  • Job Summary **Hybrid Work Environment - Must reside in Oahu** This position serves as the principal HMSA contact for prospective and current Oahu employers and members inquiring about small group heal...
  • 10 Days Ago

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Customer Service Representative
  • Hawaii Dental Service
  • Honolulu, HI FULL_TIME
  • POSITION SUMMARYUnder the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims infor...
  • 15 Days Ago

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CUSTOMER SERVICE MANAGER - CHEFZONE
  • Y. Hata & Co., Limited
  • Honolulu, HI FULL_TIME
  • Position Summary Description: The Customer Service Manager (CSM) is responsible for improving and ensuring a great customer service experience. The CSM will work closely with the managers to ensure th...
  • 23 Days Ago

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Manager, Customer Service - SOCC
  • Hawaiian Airlines
  • Honolulu, HI FULL_TIME
  • At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of...
  • 25 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Honolulu, HI area

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Sales Associate - KAILUA SHELL
  • Aloha Gas
  • Kailua, HI
  • Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping...
  • 3/28/2024 12:00:00 AM

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Guest Service Manager (Japanese Speaking)
  • Hilton Grand Vacations
  • Honolulu, HI
  • The Guest Experience Manager is responsible for assisting the Director of Guest Services in all facets of the property o...
  • 3/27/2024 12:00:00 AM

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Customer Greeter - FT
  • Avis Budget Group
  • Honolulu, HI
  • $14.75/hour Up to $3,500 Retention Bonus Shift Premium may Apply Immediately hiring! No experience necessary! If you fin...
  • 3/26/2024 12:00:00 AM

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Client Services Associate
  • BAYADA
  • Honolulu, HI
  • Description BAYADA Home Health Care has an immediate opening for a Client Services Associatein our Oahu Home Care office...
  • 3/25/2024 12:00:00 AM

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Ecommerce Customer Support Specialist
  • C.S. Wo & Sons
  • Honolulu, HI
  • Job Description Job Description JOIN OUR GROWING COMPANY! C.S. Wo & Sons, LLC., dba HomeWorld, Ashley Hawaii, Red Knot, ...
  • 3/25/2024 12:00:00 AM

A
Customer Greeter - FT
  • Avis Budget Group
  • Honolulu, HI
  • $14.75/hour Up to $3,500 Retention Bonus Shift Premium may Apply Immediately hiring! No experience necessary! If you fin...
  • 3/25/2024 12:00:00 AM

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REMOTE Travel Reservation Specialist
  • Magical Destinations Travel
  • Honolulu, HI
  • We are searching for a focused Remote Travel Reservation Specialist to join our incredible team at Magical Destinations ...
  • 3/24/2024 12:00:00 AM

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Junior Energy Advisor
  • Leidos
  • Honolulu, HI
  • Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts...
  • 12/19/2023 12:00:00 AM

Honolulu (/ˌhɒnəˈluːluː/; Hawaiian: [honoˈlulu]) is the capital and largest city of the U.S. state of Hawaiʻi. It is an unincorporated part of and the county seat of the City and County of Honolulu along the southeast coast of the island of Oʻahu.[a] The city is the main gateway to Hawaiʻi and a major portal into the United States. The city is also a major hub for international business, military defense, as well as famously being host to a diverse variety of east-west and Pacific culture, cuisine, and traditions. Honolulu is the most remote city of its size in the world and is the westernmost...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$55,445 to $85,061
Honolulu, Hawaii area prices
were up 1.9% from a year ago