Merchant Card Customer Service Manager jobs in Decatur, AL

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Service Manager
  • Wilks Tire & Battery Service
  • Decatur, AL FULL_TIME
  • The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The Service Manager will deliver expected sales and customer service results through in-shop execution of programs and standards. This individual provides inspirational leadership and direction to all service associates, and is responsible for developing a dynamic high performance team.

    Benefits/Perks
    • Career path & Advancement Opportunities
    • Competitive Compensation
    • Paid time off
    • Paid holidays
    • Performance Based bonuses
    • Paid training
    • Company discounts
    Job Summary
    We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, strong process & procedure knowledge and previous management experience.

    Every day is different in our busy tire & service service center! You will be responsible for a variety of tasks, including overseeing a team of technicians, overseeing a comprehensive vehicle inspection process, quickly and accurately writing service tickets as well as addressing customer inquiries, and managing inventory.

    Responsibilities
    • Manage a team of automotive service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
    • Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
    • Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
    • Mentor employees on best practices for improving service, sales and customer service techniques
    • Oversee day-to-day operations of the service department
    • Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records
    Qualifications
    • High school diploma or GED required, bachelor’s degree preferred
    • Valid state-issued driver’s license and clean driving record are required
    • Successful completion of a pre-employment drug and background screening
    • At least two years of experience as an service writer or service advisor is required. Experience as an automotive service manager is preferred
    • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
  • 6 Days Ago

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Automotive Service Manager
  • Midas Auto Service - JC
  • Decatur, AL OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • 9 Days Ago

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Automotive Service Manager
  • Midas Auto Service - JC
  • Huntsville, AL OTHER
  • At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years o...
  • 1 Month Ago

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Sales Executive
  • Flex Pay Merchant
  • Huntsville, AL FULL_TIME
  • Sales Executive Flex Payment Merchant We are looking for the right individual to grow with our company – an enthusiastic and ambitious Sales Executive that has sales and B2B experience. Located in the...
  • 4 Days Ago

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Customer Service
  • 2ND AVE NW,,CULLMAN,AL
  • Cullman, AL FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 24 Days Ago

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Customer Service
  • JJB PIZZA
  • Cullman, AL FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 7 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Decatur, AL area

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FT Customer Experience Manager
  • Michaels Stores
  • Huntsville, AL
  • FT Customer Experience Manager page is loaded **FT Customer Experience Manager** **FT Customer Experience Manager** loca...
  • 3/29/2024 12:00:00 AM

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Customer Experience Manager
  • Excel Interior Door LLC
  • Hartselle, AL
  • The customer experience manager leads the department by ensuring the development of the staff and providing excellent cu...
  • 3/28/2024 12:00:00 AM

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Customer Success Manager - Manufacturing Excellence
  • Indeavor
  • Madison, AL
  • The Customer Success Management team within our Revenue organization is dedicated to making our customers successful wit...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores, Inc.
  • Huntsville, AL
  • Store - HUNTSVILLE-EAST, AL Deliver a customer centric shopping experience by managing and delivering effective front-en...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores
  • Huntsville, AL
  • **Customer Experience Manager** **To review a comprehensive list of benefits, please visit** Store - HUNTSVILLE-EAST, AL...
  • 3/28/2024 12:00:00 AM

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Senior Energy Manager
  • Data Systems Analysts, Inc.
  • Huntsville, AL
  • DSA is seeking a highly qualified Senior Energy Manager to join our team in Huntsville, AL Required Qualifications Bache...
  • 3/28/2024 12:00:00 AM

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Instrument and Controls Technician
  • Covanta Holding Corporation
  • Huntsville, AL
  • Who we are For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing comp...
  • 3/27/2024 12:00:00 AM

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Senior Electrical Engineer
  • Global Technology Associates
  • Huntsville, AL
  • Job Description Job Description Sr. Electrical Engineer -Facilities and Operations Job ID : 1270234 Location: Huntsville...
  • 3/26/2024 12:00:00 AM

The Tennessee River has traditionally been the northern border of the city and Morgan County, but a small portion of the city extends across the river into Limestone County between U.S. 31 and I-65. Major bodies of water in the city include Wheeler Lake, Flint Creek, Lake Morgan, and Chula Vista Lake, all estuaries of the Tennessee River. The city does extend to the other side of Flint Creek and the Refuge in the Indian Hills and Burningtree subdivision areas. There is also an inlet that extends one mile (2 km) into the city limits from Wheeler Lake called Dry Branch.[citation needed] The nort...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$49,167 to $75,430
Decatur, Alabama area prices
were up 1.3% from a year ago