Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Oxbow Cheese & Wine Merchant is hiring Cheese Team Members! The position also includes food prep, register service and more. Wine and beer knowledge helpful. These are a full or part time positions and ideal candidates will be available Friday, Saturday and Sunday, including nights and holiday weekends. Oxbow Cheese & Wine Merchant focuses on celebrating American, as well as European, artisan cheese in a unique format that merges retail cheese service and wine/beer bar concepts that include food service elements. A key component of the business is the education of our customers about the cheeses they are eating, as well as providing excellent customer service. If you enjoy working in a fast-paced artisan food/wine driven environment, as well as working in a close knit team atmosphere then please send us your resume or drop off in person. Experience helpful but not neccessary. Applicants are required to have a current Food Handler's Safety Card. Hourly compensation based on experience plus tips.
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
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Work Location: In person
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0 Merchant Card Customer Service Manager jobs found in Concord, CA area