Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Merchant Aviation workplace is a diverse, inclusive, and equitable workplace where every team member feels valued, respected and included, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability. We respect and recognize the importance of diverse life experiences, perspectives, backgrounds and heritages, and ensure that all voices are not just valued and heard but given an opportunity to grow and flourish.
We prioritize providing equal opportunity for employment and advancement for all our team members, leading with and maintaining an environment of respect, tolerance and equitable treatment for all and expecting all team members to embrace these values in workplace interactions.
The Air Service Development Manager will be responsible for:
Aviation development activities for MAv’s clients:
Business Development role:
Support airport community aviation development action across the MAv-ADP Team:
Contribute to tools and processes development:
Desired experience:
Requirements and Key skills needed:
Other:
Equal Opportunity Statement
The Merchant Aviation workplace is a diverse, inclusive, and equitable workplace where every team member feels valued, respected and included, whatever their gender, race, color, ethnicity, national origin, age, marital status, military status, gender identity or expression, genetic information, sexual orientation or identity, education, disability or any other category protected by federal, state and local laws We respect and recognize the importance of diverse life experiences, perspectives, backgrounds and heritages, and ensure that all voices are not just valued and heard but given an opportunity to grow and flourish. We prioritize providing equal opportunity for employment and advancement for all our team members, leading with- and maintaining an environment of respect, tolerance and equitable treatment for all and expecting all team members to embrace these values in workplace interactions.
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