Merchant Card Customer Service Manager jobs in Apple Valley, CA

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Maintenace Supervisor Ft. Irwin, CA
  • General Dynamics Land Systems Customer Service & Support Company
  • Fort Irwin, CA FULL_TIME

  • At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.

    General Dynamics Land Systems' Stryker sustainment organization currently has 1 opening for a Supervisor at Fort Irwin, CA (TDY). The selected candidate will lead a team of 4 Combat Vehicle Mechanics in support of the OSWV program at NTC, supporting 14 Stryker Combat Vehicles.

    FSR/Supervisor Position Responsibilities:
    • Serve as the General Dynamics Land System representative assigned to Stryker Brigades and other Stryker-equipped units world-wide.
    • Provide oversight to a team of 5 - 25 GDLS Combat Vehicle Mechanics and Material Handlers. Responsible for employees' time cards, assigned property, required training, schedules, quality of work, and coaching/mentoring.
    • Travel to support the customer when required.
    • Monitor and maintain configuration management for Stryker variant of vehicles.
    • Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.
    • Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.
    • Oversee and troubleshoot and correct malfunctions in automotive systems such as the Full Up PowerPack (engine, transmission, cooling), fuel, exhaust, driveline, suspension and weapon systems using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.
    • Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.
    • Provide property accountability for all assigned property.
    • Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.
    • Complete status and progress reports as required.

    Requirements:
    • Must have an Associate's Degree from an accredited institution.
    • Meet and maintain Anthropometric Size Restrictions (ASR) requirements - Measurements used to ensure ingress/egress compatibility for entrants requiring access to military vehicle interiors.
    • Must pass and maintain company deployment requirements dependent on assignment.
    • Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.
    • Ability to work in confined space within vehicle interior as required.
    • Potential for exposure to temperature extremes in performance of duties.
    • Dexterity in fingers of both hands.
    • Ability to carry up to 50 pounds (tool box or parts) up to 50 feet.
    • Certified FSR preferred but not required.


    Position Salary Range: New hires generally start between $77,100 and $82,000 per year. Applicant's placement within the range is based on qualifications and professional experience. The full salary range for the position is between $77,100 and $115,700 per year.

    Position Incentive: Hired applicant will be able to receive an annual bonus.

    Benefits Offered: Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement.

    Employees are also eligible to receive 6.66 hours of vacation per month, 80 hours of sick/personal time per year and 6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.




    General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment.

     

  • 9 Days Ago

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Representative, Customer Service & Dispatch
  • Service Champions Inc
  • Thousand Palms, CA FULL_TIME
  • A career with Timo's AC & Heating could change your life! Timo’s AC & Heating is a #1 Industry Leader in all of Coachella Valley & Palm Springs. Emerging from the clutter of unreliable contractors, yo...
  • 5 Days Ago

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Customer Service Manager
  • ShipMonk
  • San Bernardino, CA FULL_TIME
  • The Customer Service Manager will be involved in all aspects of the client experience. They will have a focus on our top-tier accounts, with some responsibility to the full pool of clients. Their main...
  • 1 Day Ago

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Customer Service Supervisor (2B.24)
  • Bear Valley Electric Service, Inc.
  • Big Bear, CA FULL_TIME
  • THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it eac...
  • 24 Days Ago

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Entry Level Customer Service Manager
  • Instep Management Group
  • Rialto, CA FULL_TIME
  • We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trus...
  • Just Posted

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Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Banning, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500* Pay Range: $55000 - $120000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We h...
  • 5 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Apple Valley, CA area

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Apple Valley, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/29/2024 12:00:00 AM

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Entry Level Promotional Marketing Positions
  • TMT Communications
  • Ontario, CA
  • We have 10 immediate openings for exuberant individuals to represent illustrious brands and cultivate relationships with...
  • 3/28/2024 12:00:00 AM

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Customer Service Agent
  • Audicon Corporation
  • Ontario, CA
  • Job Description Job Description · Handle customer inquiries and complaints · Provide information about our products and ...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Apple Valley, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Apple Valley, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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Director of Human Resources
  • Professional Staffing Ventures
  • Fontana, CA
  • Job Description Job Description Director of Human Resources Professional Staffing Ventures is a boutique staffing firm s...
  • 3/26/2024 12:00:00 AM

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Inventory Control Specialist
  • Floor & Decor Holdings, Inc.
  • Moreno Valley, CA
  • Pay Range $18.00 - $25.50 Purpose This position is responsible for the accuracy and integrity of the store's inventory. ...
  • 3/26/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Apple Valley, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

Apple Valley is located at 34°31′N 117°13′W / 34.517°N 117.217°W / 34.517; -117.217 (34.5115, -117.2120). Apple Valley is located at the southern edge of the Mojave Desert. It is bordered by the cities of Victorville on the west and Hesperia on the southwest sides, with the Census-Designated Place of Lucerne Valley a distance to the east and the city of Barstow about 30 miles to the north. Apple Valley, along with Victorville, Hesperia, Adelanto and immediate surrounding areas, are commonly known as the Victor Valley. The primary thoroughfare through Apple Valley is State Route 18, which wa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$56,394 to $86,518
Apple Valley, California area prices
were up 3.0% from a year ago