Membership Manager jobs in Pennsylvania
Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Membership Manager jobs
- Arch Amenities Group
-
Washington, PA
FULL_TIME
-
Arch Amenities Group, the world's leading leisure, fitness and spa management firms, is seeking a Membership Manager in Washington, PA! This position is located at the WHS Wilfred R. Cameron Wellness Center. The Membership Manager is responsible for membership sales to include: developing and directing strategic sales efforts; creating and executing strategic sales plans and promotions and events operations.
Compensation for this role is $50k-$55k base salary sales commissions. Apply today for immediate consideration and to join our team!
Responsibilities:
- Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
- Develops and maintains a comprehensive standard facility operations manual, including written policies and procedures for all services, administration, membership, staff and maintenance.
- Directs and oversees all membership operations to ensure achievement of sales quotas and supports retention goals.
- Presents a monthly client summary report that outlines detailed membership sales information, operational and financial data.
- Submits all paperwork and financial reporting, including payroll, in accordance with Arch Amenities Group policy. Reconciles registration software and POS system as required.
- Attends all management functions and meetings associated with client and WTS, including monthly marketing meetings, developer meetings and off-site presentations.
- Provides excellent customer service and monitors member and guest feedback. Supervises and follows up on member and guest requests and comments.
- Leads outside prospecting of new membership and co-op opportunities.
- Projects an UPSCALE image to employees, clients, business associates and the community by having a professional, business attire and excellent customer service skills.
- Recommends and develops marketing strategies to include planning/coordinating promotions, facility activities and effective advertising.
- Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
- Assists with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
- Other duties as assigned.
Qualifications:
- Minimum of three (3) years progressive development and experience in the field of hospitality and operations.
- Experience in staff management, facility operations, membership, as well as event planning.
- Energetic, enthusiastic and motivational.
- Ability to collaborate with vendors and clients to attain facility goals.
Previous sales experience is preferred.
- Must be able to lift tables, chairs and other equipment while setting up for events and activities.
- Excellent customer service skills.
- Ability to utilize new technology and communication methods in preparing messaging and advertisements for members, guests and the public.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Professional manner, discretion, and appearance.
- Excellent verbal and written skills.
- Effective leadership skills and strong work ethic.
Education Requirements:
- Bachelor's Degree in leisure services, sales and marketing or a related field highly desirable.
- CPR, First aid & AED Certification preferred or willingness to obtain
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
- 14 Days Ago
- City Fitness
-
Philadelphia, PA
FULL_TIME
- DescriptionCity Fitness is looking for a Sales Manager to lead a team and drive performance at a single location. This is a front-facing leadership role, that services both staff and members. Qualifie...
- 23 Days Ago
- City Fitness - Philadelphia
-
Philadelphia, PA
FULL_TIME
- Description:City Fitness is looking for a Sales Manager to lead a team and drive performance at a single location. This is a front-facing leadership role, that services both staff and members. Qualifi...
- 1 Month Ago
- The Franklin Institute
-
Philadelphia, PA
FULL_TIME
- The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and eng...
- 26 Days Ago
- Sam's Club
-
TEMPLE, PA
OTHER
- Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
- Just Posted
- LA Fitness
-
Pottstown, PA
FULL_TIME
- General Manager/Assistant Manager Have you ever wanted to run your own gym or personal training studio LA Fitness is rapidly expanding and is in need of 10 Managers and Assistant Managers throughout o...
- 8 Days Ago
Membership Manager jobs at Popular Companies
- Matchmakers In The City
-
Los Angeles, CA
- Job Description Job Description Matchmakers In The City Hiring LA-based Membership Manager Matchmakers In The City is hi...
- 4/25/2024 12:00:00 AM
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 4/24/2024 12:00:00 AM
- PCMA
-
Chicago, IL
- The Manager, Community Development, CEMA is responsible for new member acquisitions, onboarding, and retention programs ...
- 4/24/2024 12:00:00 AM
- San Vicente Clubs
-
Santa Monica, CA
- San Vicente Clubs Overview: San Vicente Bungalows (“SVB”) is a prestigious private members-only club located in West Hol...
- 4/22/2024 12:00:00 AM
- Chicago Association of REALTORS®
-
Chicago, IL
- Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
- 4/22/2024 12:00:00 AM
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 4/21/2024 12:00:00 AM
- San Vicente Clubs
-
Santa Monica, CA
- San Vicente Clubs Overview: San Vicente Bungalows (SVB) is a prestigious private members-only club located in West Holly...
- 4/21/2024 12:00:00 AM
- Anytime Fitness
-
Elmsford, NY
- *Do Not Contact the Clubs* Our growing Anytime Fitness clubs in Westchester County are adding to the Team the best-of-th...
- 4/21/2024 12:00:00 AM