Membership Manager jobs in New York
Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Membership Manager jobs
- Membership Operations - Atria Physician Practice New York PC
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New York, NY
FULL_TIME
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Composed of the Atria Academy of Science and Medicine, the not-for-profit Atria Health Collaborative and The Atria Institute in New York City, we unite the world’s leading medical minds, cutting-edge technology, and breakthrough science to deliver proactive, preventative care to our patients, and to democratize access to modern medicine globally.
Atria provides concierge primary healthcare with a distinct focus on maximizing both healthspan and lifespan. Customers (referred to as members) pay an all-inclusive annual fee that includes all care, diagnostics, and imaging provided at the Atria Institute, in-home, and via telemedicine. Delivering such robust, personalized, and preventative healthcare is complex, but we believe it's worth it and that everyone should have access to this level of care. Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time.ESSENTIAL FUNCTIONS:
- Manage membership account records:
- Prepare enrollment documentation and instructions
- Collect, scan, catalog, and upload membership documents to maintain archive
- Prepare individual invoices and receipts and archive financial records
- Provide troubleshooting assistance for documents, payments, and other issues
- Enter information into the customer relationship management (CRM) system and reconcile daily contact info and sales activity
- Support ongoing development of CRM and evaluation of business requirements
- Collaborate on design of CRM user guides and support materials
- Develop mastery of Monday CRM thru continuous learning
- Produce and maintain membership reports to monitor pipeline, sales performance and forecast
- Liaison with Finance for keeping track of invoicing and late payments
- All registration
- Collaborate with Technology team for optimizing CRM
- Track membership leads and inquiries and triage to sales team
- Collaborate on design of marketing and sales support materials
- Handle ad hoc administrative duties to support Membership activities and goals as well as events
- Support new members to ensure adequate completion of onboarding documentation and requirements
- Partner with care team to provide a seamless, high-quality onboarding experience for new members
- Manage membership accounts and renewals
- Expert relationship builder, who enjoys working with people and exceeding expectations
- Uses skills in empathy and listening to anticipate needs of prospective members
- Can articulate Atria’s vision clearly, succinctly and with genuine passion
Base Salary: $75,000 - $85,000
- 28 Days Ago
- PAC NYC
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New York, NY
FULL_TIME
- PAC NYC seeks a dedicated and enthusiastic Membership Manager to join our Individual Giving team. Reporting to the Director of Individual Giving, the Membership Manager will play a pivotal role in cul...
- Just Posted
- FILM AT LINCOLN CENTER INC
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New York, NY
FULL_TIME
- DescriptionThe Membership Manager manages strategy and implementation of the Film at Lincoln Center Membership program and FLC’s Under 25 program. The Manager will lead all of the FLC Membership effor...
- 26 Days Ago
- Practising Law Institute
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New York, NY
FULL_TIME
- PLI is searching for a sales professional to fill the role of Manager, Membership Sales (responsibilities and qualifications are described below). Work in a collaborative environment with a diverse, e...
- 19 Days Ago
- Goldfish Swim School - New Rochelle
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New Rochelle, NY
FULL_TIME
- Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly gro...
- Just Posted
- REFORM Alliance
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New York, NY
FULL_TIME
- POSITION DESCRIPTIONMANAGER, Membership Engagement and DevelopmentReform Alliance Advocacy Institute Department OFFICE LOCATION: New YorkOrganization OverviewREFORM is committed to transforming probat...
- 3 Days Ago
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