Membership Manager jobs in Maryland

Join Our Pilates Movement – Excel in Sales and Reap the Rewards!

Club Pilates is more than a fitness brand; it's a national leader in Pilates, transforming lives through over eight million workouts each year. We're on a trajectory of exponential growth, and we're looking for a sales-savvy General Manager to spearhead our studio's success.

Your Role: Driving Sales and Leading with Excellence

As our General Manager, your focus is on achieving ambitious revenue goals through memberships, private classes, teacher training, and retail sales. You'll be the driving force in our sales strategy, using your expertise to attract and retain clients, thereby directly impacting your earnings.

Core Responsibilities:

• Sales/Revenue Management:

Achieve revenue targets by promoting memberships, private sessions, and teacher training.
Implement and support company promotions to generate new leads and drive membership growth.
Lead grassroots marketing and networking initiatives.
Master the sales process, converting prospects into loyal clients during demo classes.

• Team Leadership and Scheduling:

Manage and optimize staff schedules.
Recruit, train, and lead Sales Representatives and Front Desk Staff.
Provide continuous coaching and training to enhance the team's sales performance.

• Marketing Initiatives:

Participate in networking events and promotions to increase studio visibility.
Manage strategic marketing campaigns for lead generation.
Oversee the studio's social media accounts and create locally relevant content.
Handle email marketing campaigns to engage and attract clients.

• Administrative Excellence and Operations:

Uphold standard operating procedures and policies.
Ensure effective communication and enforcement of Club policies.
Coordinate with vendors for precise inventory management of studio retail/products.
Utilize ClubReady software for revenue and attendance tracking.
Maintain studio cleanliness and organization.
Handle administrative tasks, including dues collection and document management.

Qualifications:

• Sales and Hospitality Experience:

3 years in sales, hospitality, or fitness sales.
Proven ability in personal sales and training others in sales techniques.
Experience in managing and driving multiple revenue streams: memberships, retail, private training, and teacher training.

• Communication and Interpersonal Skills:

Fluent in English with excellent communication skills.
Ability to excel in a fast-paced, diverse environment.

• Organizational Skills:

Highly organized with proficient data management skills.
Ability to prioritize tasks and meet deadlines.

• Professional Attributes:

A professional demeanor with a strong service mentality.
Punctual, reliable, and meticulous in approach.

• Technological Proficiency:

Skilled in using computers, including Excel, Word, email, and studio software.
Flexibility to work a full-time schedule, including evenings and weekends.

Compensation and Benefits:

• Competitive base salary, based on experience and performance.
• Attractive commission on sales.
• Performance-based bonuses.
• Complimentary Pilates classes while employed.
• Employee discounts on retail products.
• Significant growth opportunities within the company.

Step into a role where your sales and leadership skills are not just valued – they're financially rewarded. At Club Pilates, you'll have the opportunity to make a meaningful impact on our clients' lives while advancing your own career in an exciting and dynamic environment!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person