Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
YMCA
YMCA of Metropolitan Milwaukee Inc.
Location
PO Box 2174
Milwaukee, WI 53201-2174
Salary
The YMCA of Metropolitan Milwaukee is seeking a driven professional who is career focused and is interested in advancing within the YMCA.
Job Description
OUR CULTURE:
Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you
POSITION SUMMARY:
Qualifications
This position prefers a college degree and 2 years of supervisory experience, and/or demonstrated experience in successfully leading a team, preferably in a membership setting. Minimum of 3-5 years of customer service experience required.
KNOWLEDGE AND SKILLS REQUIREMENTS:
Essential Functions
SUPERVISORY RESPONSIBILITIES