Membership Director jobs in Massachusetts

Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Membership Director
  • YMCA
  • Northampton, MA FULL_TIME
  • The Hampshire Regional YMCA is a standalone Y in beautiful Western Massachusetts. Help us serve our members the best we can!
    Job Description

    The Hampshire Regional YMCA is committed to its mission of ensuring that everyone regardless of age, income, or background has the opportunity to learn, grow and thrive. The Director of Member Services oversees all membership services including our Welcome Center, which is essential to creating a welcoming, genuine, and nurturing environment for all our members. The successful candidate will have a strong background in customer service and have the ability to relate well to a diverse population of people with enthusiasm and kindness.

    Qualifications
    • Significant customer service and/or sales experience required
    • Supervisory experience required
    • Significant experience with computers required; sales and membership or appointment software experience preferred
    • Excellent time management and human relations skills needed
    Essential Functions
    • Coordinate and oversee all aspects of the Welcome Center and Membership department
    • Hire, recruit, train, schedule develop, evaluate and direct all Welcome Center staff
    • Ensure excellent service and engagement is upheld for all members of the Y
    • Lead all aspects of membership sales including acquisition, retention, satisfaction, and all administrative duties
    • Staff the Welcome Center as needed, sometimes including early mornings, evenings or weekends
  • 1 Day Ago

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Director of Membership
  • Neosho Freeman Family YMCA
  • Newton, MA FULL_TIME
  • YMCA West Suburban YMCA Location 276 Church St Newton, MA 02458-1992 Salary $57,000.00 $64,000.00 The WSY is seeking our next Memebership Director to join our team. Come join a fun, welcoming and incl...
  • 1 Day Ago

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Director of Membership
  • YMCA
  • Newton, MA FULL_TIME
  • The WSY is seeking our next Memebership Director to join our team. Come join a fun, welcoming and inclusive work environment. Job Description BE THE CHANGE YOU WANT TO SEE! Come join a great organizat...
  • 2 Days Ago

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Membership Director
  • YMCA
  • Westfield, MA FULL_TIME
  • The Westfield Y is seeking a cause driven leader to join our team as a Membership Director. Join our community and make a big impact! Job Description This position supports the work of the Y, a leadin...
  • 2 Days Ago

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Associate Director - Membership, Waltham
  • YMCA
  • Boston, MA FULL_TIME
  • Associate Director - Membership, Waltham Job Description Expectations: Provide excellent member service by exceeding member expectations including being a good listener, caring about member’s well-bei...
  • 20 Days Ago

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Assistant Director of Membership
  • YMCA
  • Newton, MA FULL_TIME
  • The West Suburban YMCA is looking to add energetic and dynamic individuals to our team as the Assistant Director of Membership- Wells Ave! Job Description POSITION SUMMARY: Assists in all aspects of m...
  • 3 Days Ago

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Membership Director
  • Brydge Advisors
  • Do you LOVE working with entrepreneurs? Providing top notch client experiences? Organizing successful and meaningful eve...
  • 3/29/2024 12:00:00 AM

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Membership Director
  • New Hampshire Public Radio
  • Concord, NH
  • MEMBERSHIP DIRECTOR Summary: NHPR is seeking a Membership Director to provide thoughtful and strategic leadership to our...
  • 3/28/2024 12:00:00 AM

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Membership Director
  • Sonoma County Family YMCA
  • Santa Rosa, CA
  • Job Description Job Description POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charita...
  • 3/27/2024 12:00:00 AM

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Membership Director
  • Tennessee Grasslands Golf and Country Club
  • Nashville, TN
  • Job Description Job Description Membership Director at Tennessee Grasslands Golf and Country Club Tennessee Grasslands G...
  • 3/26/2024 12:00:00 AM

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Membership Director
  • Girl Scouts Hornets Nest Council
  • Charlotte, NC
  • Job Description Job Description Job description Membership Director About Girl Scouts, Hornets' Nest Council Girl Scouts...
  • 3/26/2024 12:00:00 AM

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Membership Director
  • YMCA
  • Reston, VA
  • The YMCA is a cause driven organization. Join us to develop your leadership potential and discover a career that is more...
  • 3/26/2024 12:00:00 AM

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Membership Director
  • Snelling Hospitality Executive Search
  • Washington, DC
  • Reporting to our General Manager: • You’ll explore all avenues and opportunities to maximize the number of new member ap...
  • 3/25/2024 12:00:00 AM

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Membership Director
  • YMCA of Greater Toledo
  • Perrysburg, OH
  • Be a difference maker, with the YMCA of Greater Toledo. We are a Cause Driven community of collaborative, bold, fun, ded...
  • 3/25/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Director jobs
$108,244 to $150,754

Membership Director in Worcester, MA
Orientation materials for SHRM local chapter Membership Directors.
January 05, 2020
Membership Director in Rapid City, SD
The officials, including representatives of Naval Criminal Investigative Service and the Army's Criminal Investigation Division, appeared to make a distinction between membership in an extremist organization and "active participation" in deciding on recruitment and retention.
January 19, 2020
Membership Director in Santa Rosa, CA
My philosophy isn’t about traditional membership drives; it’s about finding great people (new members) that will help us meet the needs of our communities.
December 30, 2019