Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Assistant Membership Director will foster a member-focused culture and model relationship building skills in all interactions. Additionally, under the direct supervision of the Senior Membership Director, this individual will be responsible for community engagement and building relationships that positively impact the community and support organizational goals.
A leader to help support and develop to maximize our impact. This person will:
Successful performance in this position results in creating a positive environment ensuring that members feel welcomed and wanted. Increased membership sales through open ended questions and connecting perspective members goals to the benefits of membership. Train, support and develop new staff who join our membership team. Supporting the YMCA mission through all interactions and modeling the characteristics of welcoming, nurturing, genuine, determined, and hopeful.
STATUS: Full Time Hourly
STARTING SALARY: $15.00 Thursday - Sunday
Hold a Bachelor’s Degree or four years of relevant experience
This is an opportunity to join an energetic, mission-oriented team committed to improving health and strengthening communities. The YMCA of Greater Louisville maintains a strong commitment to training and professional development.
Equal Opportunity Employer
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Community Wide Family Membership