Membership Associate - Museum coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Being a Membership Associate - Museum promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. Additionally, Membership Associate - Museum may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Associate - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Associate - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
THE BROAD
The Broad is an internationally renowned contemporary art museum founded by philanthropists Eli and Edythe Broad on Grand Avenue in downtown Los Angeles. Designed by Diller Scofidio Renfro in collaboration with Gensler, the museum offers free general admission. The Broad is home to the 2,000 works of art in the Broad Collection, which is among the most prominent holdings of postwar and contemporary art worldwide and presents an active program of rotating temporary exhibitions and innovative audience engagement. The 120,000-square-foot building features two floors of gallery space and is the headquarters of The Broad Art Foundation’s worldwide lending library, which has actively loaned collection works to museums around the world since 1984. Since opening in September 2015, The Broad has welcomed more than 4 million visitors, and has one of the youngest, most diverse audiences of any museum in the country.
ABOUT THE POSITION
We strive to create a warm, engaging, and professional environment unparalleled in our industry while consistently maintaining a space that is clean, organized, and neat, which we refer to as WEPCON expectations. The Retail Sales and Service Associate will assist in a variety of initiatives to support our ongoing and varied business needs. In addition to receiving retail-focused education, staff will be trained in safety and security, to provide the best possible visitor experience at the museum.
At The Broad, it is our mission to make our collection accessible to the widest possible audience while we strive to create a welcoming, inclusive environment for all our visitors and staff.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
ADDITIONAL QUALIFICATIONS
PHYSICAL REQUIREMENTS
Must be able to remain stationary as well as frequently move around public areas of the museum for extended periods of time.
WORK ENVIRONMENT
Work is performed both inside the museum and outdoors. This role requires both remaining stationary as well as frequently moving about the museum galleries to assist visitors through the museum, protect the safety of the artwork, answer questions, and provide a range of information to guests.
SCHEDULE
Team members must be available Tuesday-Sunday in conjunction with the current hours of operation (see below). This part-time position will regularly require working nights, evenings, and holidays and days and times beyond the hours and times listed below.
The museum’s day and hours of operation are subject to change, which will likewise affect work schedules.
Monday | Closed
Tuesday, Wednesday, and Friday | 11:00 a.m. – 5:00 p.m.
Thursday | 11 a.m. – 8 p.m.
Saturday & Sunday | 10:00 a.m. – 6:00 p.m.
COMPENSATION AND BENEFITS
$20.00 per hour
Employees can expect to work (20–28 hours each week)
Employees hired into this position are eligible for the following benefits: medical, vision, employee assistant program, paid vacation and holidays, sick leave, and retirement.
Additional benefits may include employee discount at The Shop, free parking or annual free personalized LA Metro pass or bike stipend or walk stipend, discounts at local eateries, and more.
EQUAL OPPORTUNITY EMPLOYER
The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment. All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience.
The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
*Reasonable accommodations will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA.
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