Membership Assistant jobs in Pennsylvania
Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Membership Assistant jobs
Membership Assistant
- University of Pennsylvania
-
Philadelphia, PA
FULL_TIME
-
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.
Posted Job Title
Membership Assistant
Job Profile Title
Customer Service Assistant A
Job Description Summary
The Membership Assistant is part of the Campus Recreation team within the Division of Recreation and Intercollegiate Athletics serving a diverse University Community of over 40,000 people.
The Membership Assistant provides administrative support to the Membership Office at the Pottruck Health and Fitness Center. This position is responsible for maintaining all membership functions including data entry, data reporting, sales, office projects, office inventory, and customer service. Will support marketing strategies and administrative projects. Position requires professional and courteous conduct to deliver excellent customer service. Receives direct administrative supervision and guidance from the Coordinator of Membership Operations.
Job Description
Job Responsibilities
Provide customer service to our students, members, and guests by responding to emails, phones calls and in-person communication timely and professionally by assisting with the sales of membership, programs, services, events, and classes/courses.
Support Penn Campus Recreation marketing plan strategies by organizing and scheduling social media post, producing marketing materials through print and digital graphics to be distributed physically or electronically, and assist with member or perspective member email and newsletter communication ensuring branding and content consistency across program areas.
Assist with participation, membership, and sales reports from Fusion.
Maintain the membership office appearance and function by organizing and inventorying office supplies. Request IT support for membership office hardware and software as needed.
Manage projects and assignments of the membership office to meet the administrative needs of the Penn Campus Recreation professional staff.
Other duties assigned.
Qualifications
High School Grad/GE Degree and 0 to 1 year of relevant customer service experience required. Must demonstrate ability of possessing strong verbal and written communication skills, and ability to handle multiple tasks simultaneously required. Must possess basic computer skills. If not proficient, successful applicant will be trained on Microsoft Office (Excel, Outlook, PowerPoint, Word), Fusion membership software, Sidearm website management, social media (Facebook, Instagram, Twitter) and Adobe Creative Suite/graphic design products. Work shift performed on-site (not remote), weekdays from 8:45 am - 5:15 pm with 30 minute lunch break (40 hrs/week).
Preferred Qualifications:
A Bachelor's degree and relevant customer service experience.
Application Requirement:
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.
Targeted Pay Range:
$16-18 per hour commensurate with education and experience.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Division of Recreation & Intercollegiate Athletics
Pay Range
$15.79 - $22.76
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay - 22 Days Ago
Assistant Membership Director
- LA Fitness
-
Downingtown, PA
FULL_TIME
- The role of Manager is crucial to the success of our business. They are responsible for hiring, developing and mentoring the club sales staff and with that staff, achieving membership sales goals. Thi...
- 17 Days Ago
Assistant Membership Director
- LA Fitness
-
West Chester, PA
FULL_TIME
- The role of Manager is crucial to the success of our business. They are responsible for hiring, developing and mentoring the club sales staff and with that staff, achieving membership sales goals. Thi...
- 17 Days Ago
Assistant Director, Membership Operations
- University of Pennsylvania
-
Philadelphia, PA
FULL_TIME
- University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school co...
- 2 Days Ago
Assistant Membership Director
- LA Fitness (Esporta Fitness/Fitness International)
-
King of Prussia, PA
FULL_TIME,PART_TIME
- LA FITNESS- King Of Prussia, PA ASSISTANT MEMBERSHIP DIRECTOR (AMD) Have you ever wanted to run your own Health Club? Our Assistant Membership Director's are responsible for assisting the GM and drivi...
- 5 Days Ago
Assistant Membership Director
- LA Fitness
-
Wyncote, PA
FULL_TIME
- The role of Manager is crucial to the success of our business. They are responsible for hiring, developing and mentoring the club sales staff and with that staff, achieving membership sales goals. Thi...
- 5 Days Ago
Membership Assistant jobs at Popular Companies
Executive Administrative Assistant
- Woolpert, Inc.
-
North Weymouth, MA
- Overview: Woolpert Africa, based in Johannesburg, South Africa, offers extensive high accuracy lidar, imagery and remote...
- 4/19/2024 12:00:00 AM
Executive Administrative Assistant
- Imperial Star Solar
-
Irvine, CA
- Job Overview: We are seeking an organized and proactive Executive Assistant to provide comprehensive administrative supp...
- 4/18/2024 12:00:00 AM
Executive Administrative Assistant
- Manpower
-
Palm Desert, CA
- Manpower is currently recruiting for a Executive Administrative Assistant. This position is for a temporary full time as...
- 4/17/2024 12:00:00 AM
Executive Administrative Assistant
- Manpower
-
Manassas, VA
- Our client in Manassas, Virginia has an exciting opportunity for an Executive Administrative Assistant. If you're ready ...
- 4/17/2024 12:00:00 AM
Membership Assistant
- FMI- The Food Industry Association
-
Arlington, VA
- FMI’s Membership team is growing! (Hybrid Role/Only 2 Days in the office) FMI is a dynamic trade association located in ...
- 4/16/2024 12:00:00 AM
Membership Assistant
- Fmi- The Food Industry Association
-
Arlington, VA
- FMIs Membership team is growing Hybrid Role/Only 2 Days in the office) FMI is a dynamic trade association located in Cry...
- 4/16/2024 12:00:00 AM
Executive Administrative Assistant
- Emerson Group
-
Burlington, NJ
- Job Description Job Description We are searching for an Executive Administrative Assistant to the President for our clie...
- 4/16/2024 12:00:00 AM
Executive Administrative Assistant
- PAYNE LAW FIRM P C
-
Houston, TX
- Job Description Job Description Personal injury law firm in midtown Houston seeks a full time experienced Executive Admi...
- 4/15/2024 12:00:00 AM
About Pennsylvania
Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east.
Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$39,080 to $53,993
Most Popular Cities in Pennsylvania for Membership Assistant Jobs
What does a Membership Assistant do?
Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
January 20, 2020
Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020