Membership Assistant jobs in Maryland

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Administrative Assistant - Membership Services
  • MD Association of Boards of Education
  • Annapolis, MD FULL_TIME
  • POSITION DESCRIPTION

    The Administrative Assistant - Membership Services role involves managing front office tasks like handling calls and welcoming guests, serving as the primary contact for membership inquiries, and managing office supplies. Additionally, the role includes database administration tasks to ensure data accuracy, generating reports, and maintaining member contact information. Retention support involves coordinating communications and tracking member participation while supplying meeting and event support, including event logistics and maintaining online registration.

    DUTIES AND RESPONSIBILITIES

    1. Front Office and Membership Services Support

    • Perform front office duties including managing incoming calls and welcoming guests and staff.
    • Serve as primary and initial contact for membership service-related information and resources.
    • Process and distribute mail and packages.
    • Assist in managing and maintaining office supply inventory and equipment.
    • Light copyediting, including documents, letters, and publications.

    2. Database Administration Support

    • Responsible for data quality, ensuring membership contact information and critical data points are kept up-to-date.
    • Responsible for maintaining statewide directory of contact information for active boards of education members and staff.
    • Generate standard reports upon staff request.

    3. Retention Support

    • Coordinate membership-related communications.
    • Coordinate professional development programming communication and registration process.
    • Track member participation in committees, conferences, and professional development programs. Generate reports for insight into membership engagement.

    4. Meeting and Event Support

    • Provide virtual/in-person meeting and event support including scheduling, communication, preparation, and set up.
    • Report performance metrics for events, including survey responses and low registration alerts.
    • Create and distribute event attendance rosters and check-in materials.
    • Maintain online event registration for board development events and conferences.
    • Manage updates to website, including calendar of events.


    QUALIFICATIONS

    • High School diploma or equivalent.
    • Minimum 2 years’ Administrative Assistant experience.
    • Working knowledge of office equipment, including printers, copiers, postage machines.
    • Expert computer skills including Microsoft Office.
    • Experience with website maintenance, database, and customer relationship management (CRM) platforms, a plus (WordPress, Constant Contact, Cvent).
    • Ability to manage competing priorities.
    • Proficient in verbal and written communication; skilled in interpersonal interactions, both one-on-one and in team settings.
  • 2 Days Ago

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Chamber of Commerce- Membership Assistant
  • City of Baltimore, Mayor's Office of Employment Development
  • Baltimore, MD TEMPORARY
  • Hire Up is a paid work experience opportunity. 6 months, with paid job readiness training Includes supportive services and job placement assistance Work with city agencies and nonprofit organizations ...
  • 10 Days Ago

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Assistant Membership Director (AMD)
  • LA Fitness
  • Gambrills, MD FULL_TIME
  • LA Fitness is looking for high level talent in Pennsylvania. We currently have over 30 locations in the market, with over 700 nationwide. We are constantly looking to upgrade and scout the top talent ...
  • 12 Days Ago

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Chambers of Commerce- Membership Assistant
  • City of Baltimore, Mayor's Office of Employment Development
  • Baltimore, MD TEMPORARY
  • Hire Up is a paid work experience opportunity. 6 months, with paid job readiness training Includes supportive services and job placement assistance Work with city agencies and nonprofit organizations ...
  • 12 Days Ago

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Assistant Membership Director (AMD)
  • LA Fitness
  • Severn, MD FULL_TIME
  • LA Fitness is looking for high level talent in Pennsylvania. We currently have over 30 locations in the market, with over 700 nationwide. We are constantly looking to upgrade and scout the top talent ...
  • 1 Month Ago

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Health Scientist Administrator (Research Integrity Specialist)
  • Office of the Assistant Secretary for Health
  • Rockville, MD FULL_TIME
  • This position is located in the Department of Health and Human Services, Office of the Assistant Secretary for Health, Office of Research Integrity (ORI), located in Rockville, Maryland.
  • 8 Days Ago

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Membership Assistant
  • Costco
  • Lake Worth, FL
  • Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant
  • StevenDouglas
  • New York, NY
  • A financial services company is looking for an experienced Executive Sales Assistant to provide professional support to ...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant
  • Aston Carter
  • San Francisco, CA
  • Description: Draft internal TA communications and help support the Global TA Monthly Newsletter ? Develop presentations ...
  • 3/27/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Huntington, WV
  • Our client in Huntington, WV is looking for an Executive administrative assistant for their Construction Company. Hours:...
  • 3/26/2024 12:00:00 AM

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Experienced Executive Administrative Assistant
  • Manpower
  • Pontiac, IL
  • Job Title: Executive Administrative Assistant - Part Time Location: Pontiac, IL Pay Rate: $20.00+ What’s the Job? • Assi...
  • 3/26/2024 12:00:00 AM

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Membership Assistant
  • Fisher Island Club
  • Miami Beach, FL
  • Are you a hospitality professional with experience in Membership and have a love for hospitality and genuinely exceeding...
  • 3/25/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Plantation, FL
  • Are you looking for a remote role? Our client, is seeking an remote Administrative Assistant to join their team. The ide...
  • 3/24/2024 12:00:00 AM

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Membership Assistant, Full-time
  • DISCOVERY PLACE INC
  • Charlotte, NC
  • Job Details Job Location Discovery Place, Inc. - Charlotte, NC Position Type Full Time Education Level High School Diplo...
  • 3/24/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$40,321 to $55,720

Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
January 20, 2020
Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020