Membership Assistant jobs in Massachusetts

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Membership Assistant
  • Boys & Girls Clubs of Boston
  • Charlestown, MA FULL_TIME
  • Position: Membership Assistant





    Position Summary:
    Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs.
    Essential Duties and Responsibilities:
    • Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is properly stored in the membership database. Ensure individual member paper-based materials are stored in a secure location.
    • Notify Membership Director when membership is due to expire and perform appropriate outreach to insure renewal.
    • Ensure that all members entering the building are signing in and that attendance information is properly stored in the membership database.
    • Provide accurate and up-to-date program, activity and event information for all persons inquiring at the membership desk, on the Parent Bulletin Board, and over the telephone.
    • Assist Director with new member/parent orientation sessions. Ensure parents receive BGCB’s Parent Handbook/Guidelines.
    • Assist in the monitoring of traffic in the lobby area and prevent loitering of club members. Assist in the supervision and discipline of members in the lobby area as well as throughout the clubhouse as deemed appropriate.
    • Receive and transfer all in-coming telephone calls to the club; take accurate messages when necessary.
    • Secure, maintain and maintain materials, equipment and other resources belonging to the program area(s). Maintain a safe and clean program area.
    • Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate.
    • Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
    • Travel between sites and to activities as needed.
    • Other related duties as specified by the Director.
    General BGCB Expectations:
    • Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members.
    • Inclusive Environment – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
    • Continuous Learning – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field.
    • Safe Spaces – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.
    Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demand :
    • High school diploma or GED required. Bachelor’s degree preferred.
    • Direct experience in customer service and/or reception, with computers, and data management required.
    • Strong interpersonal and communication skills required.
    • MS Office and web competency preferred.
    • Must be or become CPR / FA certified.
    • Ability to work with youth and families from a variety of backgrounds.
    • Ability to work independently and as part of a team.
    • Flexibility to work clubhouse hours especially as seasons and service needs change.
    Pay Rate: $34k- $38K (Depending on Relevant Experience & Internal Equity)

  • 14 Days Ago

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Assistant Director of Membership
  • YMCA
  • Newton, MA FULL_TIME
  • The West Suburban YMCA is looking to add energetic and dynamic individuals to our team as the Assistant Director of Membership- Wells Ave! Job Description POSITION SUMMARY: Assists in all aspects of m...
  • 24 Days Ago

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Assistant Director of Membership - Wells Ave
  • West Suburban YMCA
  • Newton, MA FULL_TIME
  • The WSYMCA is searching for an Assistant Director of Membership to join our team! This role would be with our Membership team at our Wells Ave location. Great benefits included, 12% retirement contrib...
  • 1 Month Ago

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Medical Assistant R29787
  • Medical Assistant Practice - Baystate Health
  • Palmer, MA FULL_TIME
  • Req#: R29787 Category(s): Medical Assistant, Medical Assistant Practice Full Time / Part Time: Full-Time Shift: First **$ 2,000 Sign On Bonus ** Baystate Health, a nationally recognized leader in heal...
  • Just Posted

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Medical Assistant R30062
  • Medical Assistant Practice - Baystate Health
  • Greenfield, MA FULL_TIME
  • Req#: R30062 Category(s): Medical Assistant, Medical Assistant Practice Full Time / Part Time: Part-Time Shift: First **$1,000 Sign On Bonus!! ** Baystate Health, a nationally recognized leader in hea...
  • Just Posted

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Medical Assistant R29531
  • Medical Assistant Practice - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29531 Category(s): Medical Assistant, Medical Assistant Practice Full Time / Part Time: Per Diem Shift: First Baystate Health, a nationally recognized leader in healthcare quality and safety, a...
  • Just Posted

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Executive Administrative Assistant
  • Confidential EA Role Listing
  • Los Angeles, CA
  • This exciting executive assistant role is within a boutique investment firm based in Century City, Los Angeles. The exec...
  • 4/19/2024 12:00:00 AM

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Executive Administrative Assistant
  • Imperial Star Solar
  • Irvine, CA
  • Job Overview: We are seeking an organized and proactive Executive Assistant to provide comprehensive administrative supp...
  • 4/18/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Palm Desert, CA
  • Manpower is currently recruiting for a Executive Administrative Assistant. This position is for a temporary full time as...
  • 4/17/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Manassas, VA
  • Our client in Manassas, Virginia has an exciting opportunity for an Executive Administrative Assistant. If you're ready ...
  • 4/17/2024 12:00:00 AM

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Membership Assistant
  • FMI- The Food Industry Association
  • Arlington, VA
  • FMI’s Membership team is growing! (Hybrid Role/Only 2 Days in the office) FMI is a dynamic trade association located in ...
  • 4/16/2024 12:00:00 AM

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Membership Assistant
  • Fmi- The Food Industry Association
  • Arlington, VA
  • FMIs Membership team is growing Hybrid Role/Only 2 Days in the office) FMI is a dynamic trade association located in Cry...
  • 4/16/2024 12:00:00 AM

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Executive Administrative Assistant
  • Emerson Group
  • Burlington, NJ
  • Job Description Job Description We are searching for an Executive Administrative Assistant to the President for our clie...
  • 4/16/2024 12:00:00 AM

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Executive Administrative Assistant
  • PAYNE LAW FIRM P C
  • Houston, TX
  • Job Description Job Description Personal injury law firm in midtown Houston seeks a full time experienced Executive Admi...
  • 4/15/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$42,604 to $58,862

Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
January 20, 2020
Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020