Membership Assistant jobs in Kansas

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

U
Facility Assistant-Membership Services-Student Hourly
  • University of Kansas
  • Lawrence, KS FULL_TIME
  • Position Overview

    KU Recreation Services, a department within Student Affairs, provides a campus-wide impact at the University of Kansas by improving the quality of life for all students, faculty, staff, affiliates, retirees, alumni, spouses, and domestic partners. KU Recreation Services provides state-of-the-art recreational programs (Fitness, Intramurals, Outdoor Pursuits, and Sport Clubs), facilities, and services.

    The David A. Ambler Student Recreation Fitness Center (ASRFC) is a $17 million facility which opened in September 2003. In 2008, a $6.3 million expansion was completed, increasing the total indoor space to 150,000 square feet. The ASRFC is comprised of many different activity spaces: 16,000 square feet of cardiovascular resistance training and free weight equipment, six indoor basketball/volleyball courts, a three-lane suspended jogging track, an aerobics studio, a martial arts studio, three racquetball courts, one squash court, a functional fitness studio, a dasher board system gymnasium, a golf simulator, a 42-foot climbing wall and bouldering wall, two outdoor basketball courts, a conference room, and multimedia room.

    Job Overview
    A Facility Assistant will work in one or more of the three responsibility areas or positions within the ASRFC during a given shift. In each area, an Assistant shall enforce and implement policies and procedures or complete particular responsibilities so that the KU Recreation Services population has the opportunity to participate in desired recreational programs, facilities, and services.

    Assistants are expected to work during the following periods: fall and spring semesters; and fall, winter, and spring breaks. The summer semester is optional and is covered by those who are available to work. They will also work Monday-Sunday with early morning hours (6:00A), morning, afternoon, evening, and late-night hours (ASRFC closes as late as 10:30P). Assistants are expected to work weekend hours on a regular basis through a rotation system. Each Assistant must be certified in CPR/AED or become certified within one month of appointment. The three positions an Assistant can work are: Welcome Center (access control); Equipment Check-Out (also located at the Welcome Center); and Membership Services Assistant. Duties include but are not limited to the following:

    Job Description

    General Responsibilities and Expectations
    • Complete of all duties assigned by Facility Supervisors, Facility Program Manager and KU Recreation Services administrative staff.
    • Maintain effective and appropriate communication with participants, guests, co-workers, and administration.
    • Cover/Trade shifts for co-workers when needed and when able.
    • Greet participants/members in a positive manner upon entering the Ambler Student Recreation Fitness Center
    • Maintain a high level of integrity and consistency when making decisions, actions, and enforcement of policies and procedures
    • Attend all scheduled meetings and shifts on time, while being ready to learn while at work.
    • Act with personal responsibility.
    • Implement risk management procedures and protocols when necessary.
    • Enforce departmental policies and procedures
    • Maintain clean working areas, including the Welcome Center, equipment check-out, laundry room, restrooms, lobby and foyers of the ASRFC (dusting, cleaning, and sanitizing windows, ledges, counters, tables, and equipment).

    Welcome Center
    • Create a welcoming environment to all members and guests.
    • Provide a high-quality member service experience.
    • Enforce access policies to confirm an active membership by scanning of KUIDs, ASRFC membership IDs, Fusion Access barcodes, or manually looking up a member.
    • Disseminate KU Recreation Services marketing materials while assisting participants with general facility information.
    • Book Racquetball/Squash reservations as needed.
    • Answer phone calls and providing accurate KU Recreation Services information
    • Check out sport and/or fitness equipment.

    Equipment Check-Out
    • Provide a high-quality member service experience.
    • Assist members with check out and check in of equipment and informing them of our policies when checking out equipment.
    • Collecting and documenting broken equipment for follow up.
    • Operating and maintaining washing machines and dryers.
    • Folding and maintaining laundry.
    • Booking Racquetball or Squash courts reservations.

    Membership Services
    • Ability to learn KU Recreation Services point of sale software to include, but not limited to, member profiles, guest passes, membership sales, locker sales, programming sales, etc
    • Collection and distribution of incoming mail and packages
    • Ability to screen phone calls to appropriate professional staff within KU Recreation Services
    • Responsible for the opening and closing procedures of the Administrative Office as necessary
    • Ability to manage potential facility access issues
    • Willingness to assist KU Professional staff with various projects and tasks
    • Ability to learn KU Parking Office software to distribute temporary parking passes for Ambler access

    Required Qualifications

    • Enrolled in 6 credit hours or more at the University of Kansas
    • Exhibited good oral communication skills as evidenced by application materials.
    • flexible work schedule

    Preferred Qualifications

    • Work study eligible
    • Demonstrated customer service experience
    • CPR/AED certification

    Additional Candidate Instructions

    Please submit resume and cover letter to online application.
    Hours of Availability:
    Must be available to work between 8-12 hours per week with opportunities for additional hours

    This is a pool position and the review of applications is ongoing and hires will be made throughout the posting period.

    Contact Information to Applicants

    Gabe Moreno
    Assistant Director, Facility Operations
    The University of Kansas
    Ambler Student Recreation Fitness Center
    Gmoreno23@ku.edu
    www.recreation.ku.edu

    Advertised Salary Range

    $10.00 per hour
    Apply to Job

    Posting Information

    • Posting ID: 27294BR
    • Department: Recreation Services
    • Primary Campus: University of Kansas Lawrence Campus
    • Reg/Temp: Temporary
    • Employee Class: S-Student
  • 27 Days Ago

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Assistant Manager Front Desk/ Membership Sales
  • Scenthound Overland Park, KS
  • Overland Park, KS FULL_TIME
  • Perks and Benefits: Competitive hourly base pay tips ranges from $15.00 to $19.00 per hour based on experience level Merit-based pay increases Complimentary service membership for your pup! Who We Are...
  • 27 Days Ago

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Virtual assistant
  • Mom to Virtual Assistant
  • Wichita, KS FULL_TIME
  • We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. F...
  • 1 Month Ago

U
Program Analyst
  • US Assistant Secretary for Public and Indian...
  • Kansas, KS FULL_TIME
  • Duties The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive trai...
  • 8 Days Ago

U
Membership Director
  • University of Kansas
  • Lawrence, KS FULL_TIME
  • Position Overview The Membership Director is responsible for raising funds received from listener/members of KPR through direct mail and on-air fundraising, e-fundraising and telemarketing. Responsibi...
  • 19 Days Ago

M
Membership specialist
  • MHC Property Management L.P.
  • Leavenworth, KS FULL_TIME
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Membership Specialist in R...
  • 20 Days Ago

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Membership Assistant
  • Costco
  • Lake Worth, FL
  • Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant
  • StevenDouglas
  • New York, NY
  • A financial services company is looking for an experienced Executive Sales Assistant to provide professional support to ...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant
  • Aston Carter
  • San Francisco, CA
  • Description: Draft internal TA communications and help support the Global TA Monthly Newsletter ? Develop presentations ...
  • 3/27/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Huntington, WV
  • Our client in Huntington, WV is looking for an Executive administrative assistant for their Construction Company. Hours:...
  • 3/26/2024 12:00:00 AM

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Experienced Executive Administrative Assistant
  • Manpower
  • Pontiac, IL
  • Job Title: Executive Administrative Assistant - Part Time Location: Pontiac, IL Pay Rate: $20.00+ What’s the Job? • Assi...
  • 3/26/2024 12:00:00 AM

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Membership Assistant
  • Fisher Island Club
  • Miami Beach, FL
  • Are you a hospitality professional with experience in Membership and have a love for hospitality and genuinely exceeding...
  • 3/25/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Plantation, FL
  • Are you looking for a remote role? Our client, is seeking an remote Administrative Assistant to join their team. The ide...
  • 3/24/2024 12:00:00 AM

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Membership Assistant, Full-time
  • DISCOVERY PLACE INC
  • Charlotte, NC
  • Job Details Job Location Discovery Place, Inc. - Charlotte, NC Position Type Full Time Education Level High School Diplo...
  • 3/24/2024 12:00:00 AM

Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$37,237 to $51,458

Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
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Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020