Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
For each position of interest, please send a separate email with an attached cover letter and resume to: recruiting@afscme.org.
Also, include the position title, and if you are a current member of an AFSCME Local, in the subject line of your email.
This position in the Data & Analytics Department receives close supervision to perform a variety of data processing tasks. Assigned a variety of data collection, data organizing and maintenance tasks. Responsibilities contribute to the overall improvement of data processing for officer maintenance and processing of data for the International Convention. This role will also work interdepartmentally to improve and document data processes.
DUTIES:
REQUIREMENTS:
Education and Experience:
Graduation from an accredited four-year college or university with a minimum of two (2) years of related work experience or any equivalent combination of education and experience which provides the following knowledge, skills and abilities:
Skills:
Travel and Work Hours: