Membership Assistant jobs in Alabama

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Program Analyst
  • US Assistant Secretary for Public and Indian...
  • Birmingham, AL FULL_TIME
  • Duties

    The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    As a/an Program Analyst, you will:
    • Serve as an expert advisor on all aspects of quality assurance for the voucher rental assistance and homeownership programs, including Public Housing Agencies (PHA) performance, cost containment data integrity, and Departmental requirements.
    • Perform complex, comprehensive remote and on-site monitoring reviews and analysis of the program policies, procedures and practices of individual PHA in the implementation of the voucher programs. Use information from these analytical reviews to identify programmatic errors, management weaknesses, inappropriate administrative policies and procedures, cost or financial management errors, and data integrity problems.
    • Analyze data from a variety of systems in making determinations regarding the compliance and performance requirements of the PHAs in administering voucher rental assistance and homeownership program funds for maximum benefit in their local communities.
    • Perform complex review and analysis of a wide variety of performance, leasing, financial and market data to determine the effectiveness of PHAs performance and or the programs operations. Utilize a variety of computer applications to gather and analyze data and project future trends, costs and activities.
    • Recommend appropriate solutions to complex operational problems and takes an active role in presenting, implementing, and or overseeing the needed changes. Provide expert technical assistance to PHAs, HUD field and Headquarters staff, and others as necessary on issues relating to the quality assurance function and on the development and implementation of program design and operation corrections and improvements.
    • Initiate and/or lead or participate in team assignments as needed to develop solutions to complex issues identified by monitoring or program analysis. Review and analyze statutory, regulatory and administrative policies associated with the programs to identify changes required to foster improved program performance, integrity, accountability at the PHA and national level, cost-effectiveness and greater service to the public.

    Requirements

    Conditions of Employment

    The duty station for this position will be a home-based worksite or other non-HUD owned space anywhere within HUD's Regions 3 or 4, which encompasses the states of Alabama; Delaware; Florida; Georgia; Kentucky; Maryland; Mississippi; North Carolina; Ohio; Pennsylvania; South Carolina; Tennessee; Virginia; West Virginia; Washington, DC; and San Juan, PR.

    Key Requirements:
    • Must be U.S. Citizen or U.S. National.
    • A one year probationary period may be required.
    • Must successfully complete a background investigation.
    • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    • Obtain and use a Government-issued charge card for business-related travel.
    • Please refer to "Additional Information Section for additional Conditions of Employment.
    • Possess a valid state motor vehicle operator's license upon appointment and maintain a valid license while you occupy the position.

    Qualifications

    You must meet the following requirements by the closing date of this announcement.

    Specialized Experience: For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes:

    • Experience assisting with analytical reviews pertaining to HUD housing programs; AND
    • Experience using variety of computer systems to gather and analyze data

    OR Education: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related

    OR Combination: You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. A combination of education and experience. Only graduate level education in excess of 36 semester hours (54 quarter hours), may be used to combine education and experience.


    Specialized Experience: For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes:

    • Experience preparing written material such as recommendations, procedures, or correspondence for a variety of audiences; AND
    • Performing analysis of financial or program policies, procedures, and practices of HUD housing programs; AND
    • Utilizing a variety of computer applications to gather and analyze data or project future trends.



    Specialized Experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes:

    • Performing on-site and remote monitoring reviews and analysis of financial or program policies, procedures, and practices of Public Housing Authorities; AND
    • Utilizing a variety of computer applications to gather and analyze data or project future trends related to public housing programs; AND
    • Recommending ways to improve the productivity of work operations of Public Housing Authorities


    Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

    Education

    The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    Additional information

    Pay will be determined based on the duty location of the position. Employees will receive the locality rate associated with the location of their home worksite.

    This is a mobile position, in which you may reside and work at a location within HUD Region 3 or 4.

    OTHER INFORMATION:

    • We may select from this announcement or any other source to fill one or more vacancies.
    • If selected for the position, you must sign an employment agreement prior to onboarding that details the working conditions/expectations.
    • Relocation expenses will not be paid.
    • Relocation incentive will not be paid.
    • Recruitment incentive will not be paid.
    • This is a bargainingunit position.
    • For the GS-13, this position is Exemptfrom the Fair Labor Standards Act (FLSA).
    • For the GS-11 and GS-12, this position is Non-Exemptfrom the Fair Labor Standards Act (FLSA).
    • HUD offers alternative and flexible work schedules.
    • This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
    CONDITIONS OF EMPLOYMENT (CONTINUED):

    HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.

    This is a mobile position, selectee will be required to work 100% of the time in a non-HUD owned space, 50% of that time will require the employee to travel to sites outside of their homebase site. The employee's workspace must be suitable for conducting business and as such, remote employees are expected to provide a secure, distraction-free, home-based worksite with reliable high speed internet connectivity. Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirement.

    Travel may be required to locations regionally or throughout the US and US territories. The position requires walking, carrying of light items, climbing stairs, standing, or driving an automobile, while traveling to various entities/organizations throughout the contiguous United States.

    Employees may experience an environment that involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences, or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

    Rating: Your application will be evaluated in the following areas: Communication, Decision Making, Teamwork, and Technical.

    Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best (highest quality category), Better (middle quality category), or Good (minimally qualified category) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

    Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

    Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

    If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score in the middle quality category or better to be rated as "well qualified" to receive special selection priority.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      A complete application includes:

      1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

      • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
      • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
      • For resume writing guidance, please visit USAJOBS Resources Center.

      2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

      3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
      • VETERANS' PREFERENCE DOCUMENTATION:
        • If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
      • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
        • If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
      • EDUCATION DOCUMENTATION:
        • For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
    • How to Apply

      HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

      Please review the entire announcement before applying.

      The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

      HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

      • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
      • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
      • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
      • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
      To verify the status of your application:
      • Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
      • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
      • If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
      • Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
      For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

      To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12329772

      Agency contact information

      Applicant Call Center

      Phone

      304-480-7300

      Email

      hudinquiries@fiscal.treasury.gov

      Address

      Assistant Secretary for Public and Indian Housing
      Administrative Resource Center
      Parkersburg, WV 26101
      US

      Next steps

      Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    A complete application includes:

    1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

    • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
    • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
    • For resume writing guidance, please visit USAJOBS Resources Center.

    2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

    3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
    • VETERANS' PREFERENCE DOCUMENTATION:
      • If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
    • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
      • If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
    • EDUCATION DOCUMENTATION:
      • For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.


    Help

    This job is open to

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    U.S. citizens or U.S. Nationals; no prior Federal experience is required.

  • 21 Days Ago

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Expression of Interest - Customer Service Assistant (Go.Compare)
  • Customer Service Assistant (Go.Compare) - Future Publishing
  • Cardiff, AL OTHER
  • What you'll be doing…As a Customer Service Assistant you will ensure that we are able to resolve customer queries and deliver excellent customer service, you’ll demonstrate excellent listening skills ...
  • 9 Days Ago

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Membership specialist
  • PrideStaff
  • Birmingham, AL FULL_TIME
  • Responsibilities Include : Managing the onboarding of new members / subscribers with exceptional customer support. Effectively answers all membership questions for new and returning members / subscrib...
  • 18 Days Ago

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Membership advisor
  • Everyone Active
  • Moulton, AL FULL_TIME
  • At Moulton Leisure Centre Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 tim...
  • 19 Days Ago

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Membership specialist
  • USA Health
  • Mobile, AL FULL_TIME
  • Minimum Qualifications Bachelor’s degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and one year of related experience. An equivalent...
  • 22 Days Ago

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Membership Concierge
  • Life Time
  • Hills, AL FULL_TIME
  • .Position SummaryThe Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who vis...
  • Just Posted

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Executive Administrative Assistant
  • Genworth
  • Richmond, VA
  • At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies...
  • 3/28/2024 12:00:00 AM

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Membership Assistant
  • Costco
  • Lake Worth, FL
  • Processes member sign ups, renewals and added cards. Instructs members and potential members about membership, warehouse...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant
  • Aston Carter
  • San Francisco, CA
  • Description: Draft internal TA communications and help support the Global TA Monthly Newsletter ? Develop presentations ...
  • 3/27/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Huntington, WV
  • Our client in Huntington, WV is looking for an Executive administrative assistant for their Construction Company. Hours:...
  • 3/26/2024 12:00:00 AM

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Experienced Executive Administrative Assistant
  • Manpower
  • Pontiac, IL
  • Job Title: Executive Administrative Assistant - Part Time Location: Pontiac, IL Pay Rate: $20.00+ What’s the Job? • Assi...
  • 3/26/2024 12:00:00 AM

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Membership Assistant
  • Fisher Island Club
  • Miami Beach, FL
  • Are you a hospitality professional with experience in Membership and have a love for hospitality and genuinely exceeding...
  • 3/25/2024 12:00:00 AM

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Membership Assistant, Full-time
  • DISCOVERY PLACE INC
  • Charlotte, NC
  • Job Details Job Location Discovery Place, Inc. - Charlotte, NC Position Type Full Time Education Level High School Diplo...
  • 3/24/2024 12:00:00 AM

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Executive Administrative Assistant
  • Manpower
  • Plantation, FL
  • Are you looking for a remote role? Our client, is seeking an remote Administrative Assistant to join their team. The ide...
  • 3/24/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$35,927 to $49,648

Membership Assistant in Allentown, PA
Recipients are expected to be responsible for a percentage of the membership cost and/or the program fees.
January 19, 2020
Membership Assistant in Gainesville, FL
The Membership Assistant position offers countless opportunities to develop a broad knowledge about the work of associations and develop skills that will benefit you in your career, regardless of your path.
January 20, 2020
Membership Assistant in Duluth, MN
While operating remotely, the Virtual Assistant will organise and update files, answer calls and emails, and assist in creating presentation and sales materials.
February 03, 2020