Member Services Supervisor jobs in Wisconsin

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Member Benefits Consultants
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Do you want to support public school employees?
    Are you looking for a part-time role with flexible hours?
    Do you enjoy helping public school employees take ownership in their financial future?

    If you answered YES, you might be the person we are looking for.

    Member Benefits is committed to the financial security of Wisconsin public school employees. We are looking for current or former Wisconsin public school employees who can help provide financial mentoring to other Wisconsin public school employees.

    We are looking for:

    Part-time Financial Consultants
    Wisconsin K–12 Public Education Field

    WEA Member Benefits (Member Benefits) seeks extraordinary current or former Wisconsin public school employees interested in working part-time as Member Benefits Consultants. Successful candidates will have a familiarity with the Wisconsin educational community as well as a deep understanding of the financial needs and concerns of K–12 public school employees. Working as a consultant for Member Benefits provides personal satisfaction and enjoyment, an opportunity to stay connected to the educational community, and extra income.

    About us

    Member Benefits was created more than 50 years ago by WEAC to enhance the financial security of Wisconsin K–12 public school employees. We are a leading provider of voluntary retirement savings and personal insurance products to Wisconsin K–12 public school employees.

    Assignment

    • Identify potential eligible Wisconsin public school employees interested in Member Benefits programs.
    • Assist educators and their families in selecting products that help increase their financial security.
    • Enroll eligible Wisconsin public school employees into 403(b) and IRA programs.
    • Refer Wisconsin public school employees to insurance consultants.
    • Work effectively with Member Benefits employees.
    • Time is spent educating others.

    Qualifications

    • Current Wisconsin Life and Property and Casualty licenses and both Financial Industry Regulatory Authority (FINRA) Series 6 and 63 licenses (or the willingness and ability to obtain prior to appointment to the position).
    • A “can-do” attitude and professional image.
    • Strong verbal communication skills.
    • Excellent interpersonal skills.
    • Competitive and goal oriented.
    • Current or former Wisconsin K–12 public school employee.

    Benefits

    • Hourly rate.

    Meet our MBCs

    Steve Bader

    Steve was a band director for 34 years for elementary through high school students (Westfield and De Pere). “I loved it.” His wife is a fulltime technology training specialist at the elementary schools in De Pere.

    Vicki Engle

    Vicki taught middle school math in the Menomonee Falls and Mequon-Thiensville school districts. She also spent several years in the private sector where she focused on training, analysis, and business development with Procter & Gamble and a local pharmacy consultant. “I enjoy sharing my passion for personal finance to help others become financially secure.”

    Dave Olson

    While co-owning and managing his family premium ice cream business in Chippewa Falls for 25 years, Dave also taught business and marketing courses at Chippewa Valley Technical College for several years. His wife Mary is a retired elementary teacher of 36 years. “As we go through life, circumstances change, but there’s almost always some extra funds that can be set aside to help us reach our retirement goals.”

    Mark Resch

    Mark taught high school science for 35 years and coached high school and college football in Ripon. He was very involved in his association locally and nationally. “That spirit of serving members continues today in my work as an MBC.”

    Bruce Winchester

    Bruce retired after thirty-one wonderful years with the Elk Mound School District. He taught government, law, economics, and English literature. Bruce also enjoyed coaching the Academic Decathlon and basketball.

    John Anderson

    John retired after 28 years of teaching chemistry and life sciences at Mid-State Technical College in Wisconsin Rapids. He is also currently involved in developing a sustainable agriculture project in Honduras.

  • Just Posted

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Member Service Clerk
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Come join our growing Business Services Team as a Member Service Clerk at WEA Member Benefits! At WEA Member Benefits, we are dedicated to serving our members with highly rated retirement savings, fin...
  • 16 Days Ago

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Member Services - Member Services Associate
  • The Stevens Point Area YMCA
  • Stevens, WI FULL_TIME
  • FREE Y Membership Flexible Schedule Discounts on Y programs and Child Care Internship Credit/Work Experience Y Retirement Savings Account Supportive Community Inclusive Work Environment Share your ent...
  • 17 Days Ago

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Financial Services Supervisor
  • BANK OF LUXEMBURG
  • Luxemburg, WI OTHER
  • Job Details Job Location: Luxemburg Main - Luxemburg, WI Position Type: Full Time Salary Range: $75,200.00 - $92,900.00 Salary/year Job Shift: Day Job Category: Finance DescriptionThis is a new positi...
  • 18 Days Ago

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Supervisor/Trainer, Environmental Services
  • Gundersen Health System
  • La Crosse, WI FULL_TIME
  • Love medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.Schedule Weekly Hours:40Gundersen Health System is seeking a Superviso...
  • 18 Days Ago

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Administrative Services Supervisor
  • Old Republic Risk Management
  • Brookfield, WI FULL_TIME
  • Old Republic Risk Management (ORRM) is currently seeking an Administrative Services Supervisor to join its Office & Administrative Support Team at its company headquarters in Brookfield, WI. In genera...
  • 19 Days Ago

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Member Services Supervisor
  • Crunch
  • San Antonio, TX
  • Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development...
  • 3/28/2024 12:00:00 AM

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Member Services Coordinator
  • Tulane University Staff
  • New Orleans, LA
  • The Coordinator of Member Services oversees the operations of the Member Services desk at the Reily Student Recreation C...
  • 3/27/2024 12:00:00 AM

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Member Service Representative
  • Ymcade
  • Wilmington, NC
  • ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
  • 3/27/2024 12:00:00 AM

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Member Services Supervisor
  • Crunch Fitness
  • Palatine, IL
  • The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, throug...
  • 3/26/2024 12:00:00 AM

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Member Services Coordinator
  • Curative HR LLC
  • Austin, TX
  • SUMMARY Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health pl...
  • 3/25/2024 12:00:00 AM

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Retail Member Services Coordinator- NEC Co-op Energy
  • Nueces Electric Cooperative (NEC)
  • Corpus Christi, TX
  • Retail Member Services Coordinator - Corpus Christi, Texas At NEC Co-op Energy, we believe in investing in our employees...
  • 3/25/2024 12:00:00 AM

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Bilingual Member Services Supervisor
  • Conexon
  • Kansas City, MO
  • Job Type Full-time Description The Member Services Supervisor's role is to assist in overseeing and managing a team of M...
  • 3/24/2024 12:00:00 AM

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Marketing, Communications and Member Services Coordinator
  • Lafayette Bar Association
  • Lafayette, LA
  • Job Description Job Description The Lafayette Bar Association, a membership organization representing nearly 1,000 attor...
  • 3/24/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$60,023 to $75,326