Member Services Supervisor jobs in Rhode Island

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Adult Services Site Supervisor
  • Perspectives Corporation
  • North, RI FULL_TIME,PART_TIME
  • The Site Supervisor is responsible for supervising the work of Direct Support Professionals (DSP) in a unique, 24 hour individualized community based apartment setting. Responsible for guiding and supporting two participants with a focus on self-determination, choice and decision making as they learn to direct and manage their own services. Assisting them to build independence in all aspects of home and community living including being an active member of their local community and a responsible tenant and neighbor.

    Broad Areas of Responsibility

    • Participating in Agency activities, serving on committees, and communicating the Agency’s values and principles to others
    • Supervising the work of DSP while on shift
    • Providing program-specific training to new employees
    • Valuing the skills and input of co-workers
    • Personal care supports, community integration, supports person-centered thinking, recreational, educational and social skills supports
    • Vocational supports
    • Environmental maintenance and safety

    Minimum Qualifications

    • High school degree or equivalent
    • 2 years of experience in providing direct support to recipients of community human services
    • Demonstrates excellence in providing Direct Support to individuals served
    • Ability to prepare & engage people with intellectual/developmental disabilities in the person-centered planning process
    • Excellent organizational skills to be able to plan effectively, efficiently, and calmly
    • Good computer skills
    • Valid driver’s license, insured vehicle

    Desired Qualifications

    • An Associates Degree or certificate in a human services field or related experience.
    • Supervisory experience or Leadership training.
    • 3 years of direct support experience in community human services.

    Job Type: Full-time

    Pay: $25.00 - $26.75 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Weekends as needed

    Ability to commute/relocate:

    • Hope Valley, RI: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 2 Days Ago

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Guest Services Supervisor
  • Shelter Harbor Inn / Farmhouse Kitchen & Bar
  • Westerly, RI FULL_TIME
  • Overview:We are seeking a friendly and customer-oriented individual to join our team as a Guest Services Supervisor. As a Guest Services Supervisor, you will be the first point of contact for our gues...
  • 12 Days Ago

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Supervisor, Central Services (CSR)
  • CharterCARE Health Partners
  • Providence, RI FULL_TIME
  • Summary: The Supervisor of Central Services reports directly to the Director of Perioperative Services. In this capacity, the Supervisor of Central Services is responsible for the direct supervision o...
  • 13 Days Ago

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Clinical Supervisor
  • Child & Family Services
  • Middletown, RI FULL_TIME
  • This position is eligible for American Rescue Plan Act (ARPA) funds which includes a one-time $750 sign-on bonus payable after the completion of 90 days of employment as well as a monthly stipend of u...
  • 12 Days Ago

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RN Supervisor
  • Best Care Services
  • Pawtucket, RI FULL_TIME
  • *$7,500 SIGN ON BONUS!* Bestcare Healthcare Services /Pawtucket Falls Healthcare Center is seeking an experienced full-time RN Supervisor (11pm-7am). The primary purpose of the RN Supervisor position ...
  • 1 Month Ago

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Member Services Specialist
  • Safe Harbor Marinas
  • Newport, RI FULL_TIME
  • The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assistin...
  • 1 Day Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$63,797 to $80,063