Member Services Supervisor jobs in Iowa

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Program Supervisor - Residential Services
  • Lutheran Services in Iowa
  • Waverly, IA FULL_TIME
  • ***LSI IS CURRENTLY OFFERING A $2,500 SIGN ON BONUS FOR THIS POSITION!!!***

    "It's not just a job. I don't work for the pay check, I work here for the kids." Grace, a Youth Associate at Bremwood


    If you have a passion for making a positive change in your community, LSI is looking for you. Our Bremwood Residential Treatment Center in Waverly has a long history of serving trauma-impacted kids in Iowa. LSI is looking for a compassionate, dedicated full-time Program Supervisor to empower these children toward success.

    Duties

    Our Program Supervisors spend each day working directly with children on our campus, providing them with the safe and positive environment they need to thrive. This role is responsible for coordinating and supervising specific residential programs, activities, and staff to ensure consistent adherence to structure, policies, and procedures.

    Our Program Supervisors are here when our children need them. Will work some nights (2nd shift) and some weekends. The person in this role typically works two to three evenings/nights a week, plus two or three days a week. In addition, this role is part of an on-call rotation.

    Salary and Benefits

    On top of being a family of caring teammates, LSI also offers a competitive salary and benefit package, including a 401(k), paid time off, and health, dental, life, and vision insurance.

    Qualifications

    Candidates for this role must have one of the following:

    - A Bachelor's degree in Social Work or a social science-related field, plus one year of full-time work related experience

    - A Master's degree in Social Work, with one year of full-time work related experience

    - A Master's degree in Psychology or Counseling, with two years of full-time work related experience

    Who We Are

    LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at https://lsiowa.org/who-we-are/

    Are you ready for the most challenging and rewarding adventure of your life? Join our LSI team today!

    This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.

  • 24 Days Ago

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Program Supervisor for Clinical Services
  • Lutheran Services in Iowa
  • Davenport, IA FULL_TIME
  • ****LSI is currently offering a competitive SIGN ON BONUS for this position!!!**** If you have a passion for making a positive change in your community, Lutheran Services in Iowa is looking for you! O...
  • 24 Days Ago

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Resettlement Services Supervisor
  • Lutheran Services in Iowa
  • Sioux, IA FULL_TIME
  • Are you looking to make a positive impact in your community? As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children, adults, and families for more than 150 years. ...
  • 24 Days Ago

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Supervisor
  • Kimco Facility Services, LLC
  • Davenport, IA FULL_TIME
  • Have you worked in the janitorial industry? Do you have Supervisor experience? Are you looking for a step up in your career? If yes, then we want to hear from you! We deliver high quality janitorial s...
  • 20 Days Ago

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Supervisor
  • Allied Universal® Janitorial Services
  • Coralville, IA FULL_TIME
  • Supervisor Overview Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional janitorial services. We offer medical, dental and vision coverage, life...
  • 1 Day Ago

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Supervisor
  • Velociti Services (FS2)
  • Sioux, IA FULL_TIME
  • Supervisor Company Vehicle and Phone Possibility of overtime Needs Driver's License 7pm to Midnight Monday - Friday, possibility of some weekends A cleaning supervisor is responsible for supervising a...
  • 1 Month Ago

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Member Services Supervisor
  • Crunch
  • San Antonio, TX
  • Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development...
  • 3/28/2024 12:00:00 AM

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Member Services Coordinator
  • Tulane University Staff
  • New Orleans, LA
  • The Coordinator of Member Services oversees the operations of the Member Services desk at the Reily Student Recreation C...
  • 3/27/2024 12:00:00 AM

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Member Service Representative
  • Ymcade
  • Wilmington, NC
  • ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
  • 3/27/2024 12:00:00 AM

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Member Services Supervisor
  • Crunch Fitness
  • Palatine, IL
  • The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, throug...
  • 3/26/2024 12:00:00 AM

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Member Services Coordinator
  • Curative HR LLC
  • Austin, TX
  • SUMMARY Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health pl...
  • 3/25/2024 12:00:00 AM

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Retail Member Services Coordinator- NEC Co-op Energy
  • Nueces Electric Cooperative (NEC)
  • Corpus Christi, TX
  • Retail Member Services Coordinator - Corpus Christi, Texas At NEC Co-op Energy, we believe in investing in our employees...
  • 3/25/2024 12:00:00 AM

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Bilingual Member Services Supervisor
  • Conexon
  • Kansas City, MO
  • Job Type Full-time Description The Member Services Supervisor's role is to assist in overseeing and managing a team of M...
  • 3/24/2024 12:00:00 AM

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Marketing, Communications and Member Services Coordinator
  • Lafayette Bar Association
  • Lafayette, LA
  • Job Description Job Description The Lafayette Bar Association, a membership organization representing nearly 1,000 attor...
  • 3/24/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$58,317 to $73,185