Member Services Representative, Sr. jobs in Pine Bluff, AR

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Bluff, AR PART_TIME

  • THE PLANET FITNESS MISSION
    We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

    ORGANIZATION OVERVIEW
    Title: Member Services Representative
    Reports to: Club Manager
    FLSA: Non-Exempt

    THE OPPORTUNITY
    Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

    What You'll Be Doing
    As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
    • You will ensure our club is super clean because our members value this and we’re known for that too.
    • Finding new and current members to join the fitness trainer in fitness classes.
    • You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
    • You will help the entire team at the welcome desk checking in our members while providing
      greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
    • Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
    • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
    • United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
    What You'll Bring to the Table:
    • Birthdate that confirms you are a minimum of 18 years of age.
    • Passion for helping others.
    • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
    • On-time dependability because you know people are counting on you.
    • High School diploma or GED equivalent.
    Physical Demands:
    • Must be able to occasionally lift, push, or pull at least 50 lbs.
    • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
    About United FP Management, LLC   
    United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states – Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.
     
    United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.

    About Planet Fitness
    Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

    Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
  • 2 Days Ago

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Financial Services Representative – State Farm Agent Team Member
  • Heather Powell - State Farm Agent
  • Arkadelphia, AR FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative – State Farm Agent Team Member. We seek a...
  • 19 Days Ago

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Institutional Services Assistant - L.A. Davis, Sr. Student Union
  • University of Arkansas
  • Bluff, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 1 Month Ago

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Outside Sales Representative, ACO
  • Community Services of America, CSA
  • Bluff, AR FULL_TIME
  • DescriptionOutside Sales Representative PERSONAL and Protected Territory in ARWe are seeking an Outside Sales Representative to join our team. As a Sales Representative, you will be responsible for ma...
  • 3 Days Ago

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Office Representative - State Farm Agent Team Member
  • Mark Gray - State Farm Agent
  • Monticello, AR FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 18 Days Ago

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Marketing Representative - State Farm Agent Team Member
  • Kelly Gillis - State Farm Agent
  • Bluff, AR FULL_TIME
  • Position Overview State Farm Insurance Agent located in Pine Bluff, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kelly Gillis - State Far...
  • 19 Days Ago

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0 Member Services Representative, Sr. jobs found in Pine Bluff, AR area

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President of Southeast Arkansas College
  • Southeast Arkansas College
  • Pine Bluff, AR
  • The Board of Trustees of Southeast Arkansas College invites nominations and applications for the position of President o...
  • 3/28/2024 12:00:00 AM

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Account Associate - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • Schnitzer Steel Industries, Inc.
  • Little Rock, AR
  • Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Ser...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • The Payroll Company (TPC)
  • Little Rock, AR
  • NOW HIRING a Customer Service Representative: The Customer Service Representative (CSR) is responsible for developing an...
  • 3/27/2024 12:00:00 AM

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Customer Relations Representative - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/26/2024 12:00:00 AM

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Lead Customer Service Associate
  • ZIPS CAR WASH
  • Bryant, AR
  • Job Details Job Location ARBRY NReynolds - Bryant, AR Position Type Full Time Education Level High School Salary Range $...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/25/2024 12:00:00 AM

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Store Customer Service Specialist
  • Sherwin-Williams
  • Little Rock, AR
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 3/25/2024 12:00:00 AM

Pine Bluff is the tenth-largest city in the state of Arkansas and the county seat of Jefferson County. It is the principal city of the Pine Bluff Metropolitan Statistical Area and part of the Little Rock-North Little Rock-Pine Bluff Combined Statistical Area. The population of the city was 49,083 in the 2010 Census with 2017 estimates showing a decline to 42,984. The city is situated in the Southeast section of the Arkansas Delta and straddles the Arkansas Timberlands region to its west. Its topography is flat with wide expanses of farmland, consistent with other places in the Delta Lowlands....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$42,459 to $53,128
Pine Bluff, Arkansas area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020