Member Services Representative, Sr. jobs in Minnesota
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Duluth, MN
FULL_TIME
-
About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 1 Month Ago
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Brainerd, MN
FULL_TIME
- About Our Company Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefigh...
- 1 Month Ago
Member Services Representative
- Fergus Falls Area Family YMCA
-
Fergus Falls, MN
FULL_TIME
- Job Title: Front Desk/ Member Services Staff FLSA Status: Non-Exempt Position Type: Part-time Reports to: Membership & Marketing DirectorPrimarily looking to fill early morning shifts Position Summary...
- 17 Days Ago
Weekend Member Services Representative
- Planet Fitness
-
Rochester, MN
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 4 Days Ago
Member Services Representative
- Red Wing Family YMCA
-
Red Wing, MN
FULL_TIME
- Job Title: Member Services Representative FLSA Status: Non-Exempt Job Type: Part-Time Reports to: Member Services Coordinator Revision Date: 06/21/2022 Summary/Objective Delivers excellent service to ...
- 4 Days Ago
Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
Saint Cloud, MN
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 1 Month Ago
Member Services Representative, Sr. jobs at Popular Companies
Member Service Rep
- Crunch
-
Vista, CA
- Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
- 4/18/2024 12:00:00 AM
Member Service Advisor
- Ithink Financial
-
Port Saint Lucie, FL
- Description Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member n...
- 4/18/2024 12:00:00 AM
Member Services Rep
- Financial Additions, Inc.
-
Irving, TX
- Financial Additions is assisting a leading healthcare provider in search of a Member Service Representative Position wil...
- 4/17/2024 12:00:00 AM
Member Service Rep
- Crunch
-
Tustin, CA
- Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
- 4/17/2024 12:00:00 AM
Member Service Advisor
- Ithink Financial
-
Jasper, GA
- Description Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member n...
- 4/17/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 4/16/2024 12:00:00 AM
Member Service Advisor
- YMCA of the USA
-
Saint Paul, MN
- Description Do you love connecting with people? Do you want to make a difference in all aspects of wellbeing? Are you so...
- 4/16/2024 12:00:00 AM
Member Services Rep
- YMCA
-
Berkeley, CA
- We are seeking staff for our dynamic fitness branch membership team! Our fitness centers are community hubs where people...
- 4/15/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$48,632 to $60,849
Most Popular Cities in Minnesota for Member Services Representative, Sr. Jobs
What does a Member Services Representative, Sr. do?
Member Services Representative, Sr. in Alamogordo, NM
In the role of Member Service Representative you will wear many hats and your talents will be crucial in the following areas.
January 05, 2020
Member Services Representative, Sr. in Wilmington, DE
Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention.Builds relationships with members; helps members connect with each other and the Y.Handles and resolves membership concerns Able to effectively and safely evacuate persons from the facility if neededEnsures Y building and property is secure during shift Replaces soap, paper towels, and other supplies in the facility as needed; inventory control as required.
February 12, 2020
Member Services Representative, Sr. in Oakland, CA
Improving Members' experiences is at the heart of every Community position.
December 08, 2019