Member Services Representative, Sr. jobs in Massachusetts

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

A
Member Services Representative
  • Anytime Fitness - 027669
  • Uxbridge, MA FULL_TIME
  • Benefits/Perks
    • Complimentary membership to over 5,000 Anytime Fitness clubs worldwide.
    • State-of-the-art sales training, continued education/development, and support.
    • The opportunity to grow and advance within an exciting company.
    Something different is happening here.
    And it’s Real AF.
    Getting fit doesn’t work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym – and out. And our community of members is waiting to meet you.

    Job Summary
    As a Member Services Representative, you'll work directly with the Club Manager. You’ll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way.

    Qualifications
    • Experience in the fitness industry is not required, but great communication and soft skills are.
    • Friendly, outgoing, and warm
    • Genuine and honest
    • Available to work flexible hours [mornings, afternoons, evenings, weekends]
    • Technologically savvy
    • Self-motivated

    Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.

  • 13 Days Ago

P
Member Services Representative
  • Planet Fitness - PFNY/ PFCali
  • Cambridge, MA PART_TIME
  • *In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* Job Summa...
  • 15 Days Ago

P
WEEKEND Member Services Representative
  • Planet Fitness - The Core Group
  • Reading, MA PART_TIME
  • Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
  • 15 Days Ago

U
Member Services Representative I
  • UHealthSolutions, Inc.
  • Shrewsbury, MA FULL_TIME
  • Member Services Representative IUHealthSolutions is seeking candidates for several full-time positions within various programs within the Contact Center. These programs are designed to provide outboun...
  • 15 Days Ago

A
Member Services Representative
  • Anytime Fitness - 027669
  • Medway, MA FULL_TIME
  • Benefits/Perks Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. State-of-the-art sales training, continued education/development, and support. The opportunity to grow and advanc...
  • 15 Days Ago

P
Member Services Representative
  • Planet Fitness - RI & Southern Mass
  • River, MA PART_TIME
  • As a Member Services Representative, you will be responsible for creating a positive member experience by providing a superior level of customer service to all Planet Fitness members and guests. You w...
  • 17 Days Ago

C
Member Service Rep
  • Crunch
  • Vista, CA
  • Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
  • 4/18/2024 12:00:00 AM

I
Member Service Advisor
  • Ithink Financial
  • Port Saint Lucie, FL
  • Description Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member n...
  • 4/18/2024 12:00:00 AM

F
Member Services Rep
  • Financial Additions, Inc.
  • Irving, TX
  • Financial Additions is assisting a leading healthcare provider in search of a Member Service Representative Position wil...
  • 4/17/2024 12:00:00 AM

C
Member Service Rep
  • Crunch
  • Tustin, CA
  • Member Service Representative - lively environment, versatile assignments, competitive atmosphere Would you like to work...
  • 4/17/2024 12:00:00 AM

I
Member Service Advisor
  • Ithink Financial
  • Jasper, GA
  • Description Primary Function: Welcome members to the Credit Union, and deliver excellent service by identifying member n...
  • 4/17/2024 12:00:00 AM

A
Member Services Representative
  • Anytime Fitness
  • Avon, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 4/16/2024 12:00:00 AM

Y
Member Service Advisor
  • YMCA of the USA
  • Saint Paul, MN
  • Description Do you love connecting with people? Do you want to make a difference in all aspects of wellbeing? Are you so...
  • 4/16/2024 12:00:00 AM

Y
Member Services Rep
  • YMCA
  • Berkeley, CA
  • We are seeking staff for our dynamic fitness branch membership team! Our fitness centers are community hubs where people...
  • 4/15/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$51,722 to $64,715

Member Services Representative, Sr. in Alamogordo, NM
In the role of Member Service Representative you will wear many hats and your talents will be crucial in the following areas.
January 05, 2020
Member Services Representative, Sr. in Wilmington, DE
Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention.Builds relationships with members; helps members connect with each other and the Y.Handles and resolves membership concerns Able to effectively and safely evacuate persons from the facility if neededEnsures Y building and property is secure during shift Replaces soap, paper towels, and other supplies in the facility as needed; inventory control as required.
February 12, 2020
Member Services Representative, Sr. in Oakland, CA
Improving Members' experiences is at the heart of every Community position.
December 08, 2019