Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Stop! This job is NOT for you if: You do not fit into our culture and buy into our vision You lack a growth & entrepreneurial mindset You prefer everything to be set up perfectly for you You avoid extreme ownership & accountability You lack technology competence and creativity You have a tendency to sleep in and don’t like reading
Yes, This job is perfect for you if: You are an aspiring sales director with a passion for the full sales cycle. You will implement processes & systems to continuously hone our sales process. You are relentless in following up with prospects to close deals. You understand how CRM systems work (Hubspot experience a plus!) You have experience in Chicago real estate or the drive to learn more about it Quality Builders, a Chicago-based General Contracting Technology (GC-Tech) company, is seeking an inside Sales Representative (future sales director) to join our team! We're a fast-growing startup that's transforming the renovations and rehab industry with trust, transparency, and GC-Tech.
As our Sales Rep, you'll be at the forefront of our sales efforts. Through cold emails, networking events, 1:1 initial consultations, proposal presentations, you'll show potential clients why QB is the ideal partner for renovation and rehab services.
Responsibilities: