Member Services Representative, Sr. jobs in Iowa
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative, Sr. jobs
- TEKsystems
-
Urbandale, IA
FULL_TIME
-
Description:
Handling inbound calls from providers checking eligibility and/or claim status for members.
Call center environment taking inbound and outbound calls
Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner
Research customer inquiries and follow up with customers as needed via email or outbound phone calls
Ability to troubleshoot basic website errors/question
Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Company:
TEKsystemsAbout TEKsystems:
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company Size:
5,000 to 9,999 employeesIndustry:
Staffing/Employment AgenciesFounded:
0Website:
https://www.teksystems.com/en/
- 5 Days Ago
- FBL Financial Group, Inc.
-
Des Moines, IA
FULL_TIME
- Member Services RepresentativeDo you pay great attention to detail and have effective communication skills? Are you a go-getter with high initiative and a positive attitude? If so, this Membership Ser...
- 8 Days Ago
- Planet Fitness - PF Baseline Fitness
-
Waterloo, IA
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 10 Days Ago
- Farm Bureau Financial Services
-
Des Moines, IA
FULL_TIME
- Member Services Representative Do you pay great attention to detail and have effective communication skills? Are you a go-getter with high initiative and a positive attitude? If so, this Membership Se...
- 9 Days Ago
- Planet Fitness
-
Sioux, IA
PART_TIME
- At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are ...
- 16 Days Ago
- Planet Fitness - Minnesota
-
Coon Rapids, IA
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 16 Days Ago
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- VETERANS OF FOREIGN WARS OF THE UNITED STATES
-
Kansas City, MO
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- Anytime Fitness
-
Avon, IN
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- YMCA of the USA
-
Saint Paul, MN
- Description Do you love connecting with people? Do you want to make a difference in all aspects of wellbeing? Are you so...
- 5/6/2024 12:00:00 AM