Member Services Representative, Sr. jobs in Fort Smith, AR

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

P
Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Van, AR PART_TIME

  • THE PLANET FITNESS MISSION
    We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

    ORGANIZATION OVERVIEW
    Title: Member Services Representative
    Reports to: Club Manager
    FLSA: Non-Exempt

    THE OPPORTUNITY
    Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

    What You'll Be Doing
    As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
    • You will ensure our club is super clean because our members value this and we’re known for that too.
    • Finding new and current members to join the fitness trainer in fitness classes.
    • You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
    • You will help the entire team at the welcome desk checking in our members while providing
      greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
    • Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
    • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
    • United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
    What You'll Bring to the Table:
    • Birthdate that confirms you are a minimum of 18 years of age.
    • Passion for helping others.
    • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
    • On-time dependability because you know people are counting on you.
    • High School diploma or GED equivalent.
    Physical Demands:
    • Must be able to occasionally lift, push, or pull at least 50 lbs.
    • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
    About United FP Management, LLC   
    United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states – Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.
     
    United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.

    About Planet Fitness
    Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

    Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
  • 2 Days Ago

O
CORP - Sr. Manager of Technical & Veterinary Services
  • O.K. Foods, Inc.
  • Fort Smith, AR FULL_TIME
  • Founded more than 80 years ago, OK Foods has grown from a livestock and poultry feed manufacturer to join one of the world's leading chicken producers, Bachoco. Bachoco OK Foods produces the highest q...
  • 15 Days Ago

P
Member service representative
  • Planet Fitness
  • Van, AR FULL_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 23 Days Ago

P
Member service representative
  • Planet Fitness
  • Fort Smith, AR FULL_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 17 Days Ago

O
Behavioral Health Case Manager / Sr. Behavioral Health Case Manager
  • Oklahoma Department of Mental Health and Substance Abuse Services
  • Heavener, OK FULL_TIME
  • About the Position: Under immediate to general supervision this position provides clinical services to children on an individual, group, and family basis in the office and in community setting; provid...
  • 1 Month Ago

G
100% Work-From-Home: Client Services Representative
  • Global Elite Texas
  • Fort Smith, AR FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 14 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Member Services Representative, Sr. jobs found in Fort Smith, AR area

M
FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Van Buren, AR
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

M
FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Fort Smith, AR
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

C
Customer Service Representative Job Fort Smith, AR
  • Californiaretina
  • Fort Smith, AR
  • **Why Youll Love This Job** **You can work with private jets!** Then you will love being a valued part of our establishe...
  • 3/28/2024 12:00:00 AM

G
Customer Service Representative - Work From Home>
  • Garner Health
  • Fort Smith, AR
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

B
Customer Service Representative - FSM
  • BBA Aviation Plc.
  • Fort Smith, AR
  • Job ID 10134Date Posted 03/19/2024Location Fort Smith, ArkansasCompany Signature Flight Support LLCJob Type Full timeJob...
  • 3/27/2024 12:00:00 AM

C
Paleontological Resources Field Monitor
  • Canacre
  • Fort Smith, AR
  • Join the Canacre team in an exciting role working on leading edge infrastructure projects. We are technical experts in l...
  • 3/27/2024 12:00:00 AM

C
Environmental Compliance Field Monitor
  • Canacre
  • Fort Smith, AR
  • This position can be hybrid and is based in Arizona. Join the Canacre team in an exciting role working on leading edge i...
  • 3/27/2024 12:00:00 AM

M
Speech Language Pathologist (SLP) PRN
  • Mercy Rehabilitation Hospital Fort Smith
  • Fort Smith, AR
  • Description Mercy Rehabilitation Hospital - Fort Smith is proud to be recognized by Newsweek as one of Americas Best Reh...
  • 3/26/2024 12:00:00 AM

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$41,439 to $51,852
Fort Smith, Arkansas area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020