Member Services Representative, Sr. jobs in Fairfield, CT

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Position Summary
The Senior Land Representative, under the direction of the Lead Agent or ROW Supervisor, possesses an excellent working knowledge of all right of way disciplines: title, permitting, acquisition, documentation. This person should be capable of working independently, and very knowledgeable about property valuation, survey drawings and alignments sheets.

Essential Duties and Responsibilities

• Research contact information and initiate contact with owners of interest in property affected by project
• Capable of understanding and communicating property appraisals and valuations to landowners
• Secure permission to enter properties from landowners and tenants
• Establish and maintain positive working relationship with project affected landowners
• While maintaining the ROW compensation policy, negotiate for ROW options, easements, fee interest, and curative documents as directed by the ROW Supervisor or as required by project documents and the acquisition policy
• Assist in the development of a construction line from the conditions and/or restrictions placed on the ROW by the landowner and/or tenant.
• Maintain a detailed diary containing the facts of each contact for every property owner and tenant on a project and prepare a detailed weekly activity report.
• Maintain a detailed log of all payments
• Estimate and Negotiate Damage Settlements as required
• May be responsible for representing client by participating in community project meetings
• Support all construction activities as required
• Work with landowner attorney representation to further negotiations and reach agreement
• May be responsible for obtaining necessary documents from local county public records
• May be responsible for assisting in project mail outs, file prep, and data needs
• Document all ROW activities as required
• Extensive experience with land database systems, digital filing sharing systems, spreadsheet and word processing systems
• Adhere to project Safety / Quality / Sustainability Plan

Qualifications
Education:
Associates Degree preferred or at least 5 years relevant experience

Licenses, Certifications, Credentials, or Other Requirements:
Must have valid Driver-s license

SR/WA or other IRWA Designation Preferred

Able to obtain State-s Notary Public
State Real Estate Licensing, if required by State

Professional Experience:

Skills -- Technical:

• Five (5) years of experience as a ROW agent or related ROW position
• Proficient in Microsoft Office products, including spreadsheet and word processing
• Must be detail oriented and have excellent analytical and quantitative skills
• Requires specialized knowledge in the methods and techniques for performing Land Services activities. Must possess competent knowledge and skills in land description and terminology, surface and subsurface rights, ROW document analysis, and have excellent negotiation skills.
• Must be able to work alone, make decisions and use judgment while performing related activities
• Ability to demonstrate initiative and assertiveness, the ability to plan and manage their work in an efficient manner, and the ability to work well under stress and time pressures
• Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with ROW services
• Calculations - ability to complete and understand valuation calculations, using Microsoft excel
• Able to learn new computer programs quickly, as required
  
  

Skills -- Communication:

• Must have strong verbal and written communication skills and be able to communicate clearly and concisely to prepare reports, specifications, applications, and correspondence

Skills -- People:

• Able to interact with all levels of management and to work effectively with a wide range of constituencies in a diverse community
• Commitment to customer satisfaction and the ability to work in team-oriented environment

Physical, Environmental, and Mental Requirements

• The employee must be able to lift and/or move up to 35 pounds. Employee is expected to use good judgment when lifting or moving office supplies and/or furniture and to seek assistance or wear back support appliances when appropriate
• Must be able to walk long distances, over varying terrains, to support land acquisition needs
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus in use of computer monitor and other manual, task-related functions.
• While performing the duties of this job, the employee is required to sit, use hands and fingers, to handle, or feel objects, tools, controls. Reach with hands and arms, hear and talk. The employee is required to stand, walk, stoop, kneel or crouch

Department/Location Specific Requirements and Comments

• Ability to travel as dictated by job requirements
• This job will require work both indoors as well as activities performed outdoors in varying climates.
• Most activities require work to be performed at field locations, governmental agencies, corporate entities, and client offices. There are frequent interruptions during the workday for impromptu meetings.
  
  

TRC offers advancement potential and a competitive compensation and benefits package including a

401(k) plan with company match. For more information please visit https://protect-us.mimecast.com/s/XnS-Co2PoDsvWRklcM6zI2?domain=trcsolutions.com
TRC is an equal opportunity employer: disability/veteran. We celebrate diversity and are committed to creating an inclusive environment for all employees.

TRC is an equal opportunity employer: disability/veteran. We celebrate diversity and are committed to creating an inclusive environment for all employees.