Member Services Representative, Sr. jobs in Clovis, NM

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Inside Sales Representative
  • Association Member Benefits Advisors
  • Amarillo, TX FULL_TIME
  • About Our Company
    Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.

    AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!

    Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.

    Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.

    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you

    Your Day To Day

    • Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
    • Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
    • Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
    • Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries

    We Encourage You To Apply If You Have

    • 2 years Call Center or Insurance Sales Experience
    • Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
    • Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
    • Experience working with Salesforce.com or similar CRM
    • Enthusiasm for learning and ability to learn through virtual and in-person formats
    • Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
    • A commitment to excellence in all that you do

    Perks & Comp

    • Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
    • Top established team members are earning over $100,000 annually
    • Medical benefits, dental, vision, life insurance, and long-term disability
    • 401K
    • PTO and employee holidays
    • Rapidly growing company with room for advancement. We promote from within


    Other Details of the Job


    Hourly Rate: $14

    Schedule:

    8 hour shifts
    Monday to Friday

    #LI-remote

  • 1 Month Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • Just Posted

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 8 Days Ago

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Future Opening: Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Amarillo, TX FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 1 Day Ago

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Sr. Spclst-Community Advocate
  • Windstream Services, LLC
  • Dumas, TX FULL_TIME
  • What You’ll Do: You will ignite new sales opportunities and facilitate upgrades by actively engaging in community outreach. Your expertise will allow you to serve as a consultant, identifying and meet...
  • 9 Days Ago

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Sr. Ultrasound Tech / Radiology /prn
  • Universal Health Services, Inc.
  • Amarillo, TX FULL_TIME
  • Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and thesurrounding region. We offer the ideal combination of traditional values and the most advance...
  • 1 Month Ago

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0 Member Services Representative, Sr. jobs found in Clovis, NM area

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Wingstop - Team Member [Wingstop] - Urgently Hiring
  • Wingstop
  • Clovis, NM
  • We are looking for fun and energetic team members who have warm friendly smiles, a can-do attitude and a fun spirit to g...
  • 4/23/2024 12:00:00 AM

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Wingstop - Restaurant Staff - Urgently Hiring
  • Wingstop
  • Clovis, NM
  • Wingstop - Clovis is looking for a full time or part time Restaurant Staff team member to join our team in Clovis, NM. T...
  • 4/23/2024 12:00:00 AM

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Part Time Customer Service Associate
  • ZIPS CAR WASH
  • Clovis, NM
  • Job Details Job Location NMCLO NPrince - Clovis, NM Position Type Part Time Education Level High School Salary Range $12...
  • 4/23/2024 12:00:00 AM

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Scheduling Coordinator (REMOTE)
  • Feyer&Associates
  • Clovis, NM
  • We are currently seeking enthusiastic individuals to join our team as Remote Scheduling Coordinators. This is a unique o...
  • 4/23/2024 12:00:00 AM

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Hair Stylist - North Plains Mall
  • JC Penney
  • Clovis, NM
  • Hair Stylist - North Plains Mall Location: Clovis, NM, United States - North Plains Mall 2813 N Prince St Job ID: 109870...
  • 4/23/2024 12:00:00 AM

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ELECTRONICS TECHNICIAN (RAWS)
  • Department of the Air Force - Agency Wide
  • Cannon Afb, NM
  • Summary The primary purpose of this position is to provide technical expertise to maintain and certify Radar, Airfield a...
  • 4/22/2024 12:00:00 AM

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ACCOUNTING TECHNICIAN
  • Department of the Air Force - Agency Wide
  • Cannon Afb, NM
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 4/21/2024 12:00:00 AM

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EDUCATION SERVICES SPECIALIST
  • Department of the Air Force - Agency Wide
  • Cannon Afb, NM
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 4/21/2024 12:00:00 AM

Clovis is the county seat of Curry County, New Mexico, United States, with a population of 37,775 as of the 2010 census, and a 2014 estimated population of 39,860. Clovis is located in the New Mexico portion of the Llano Estacado, in the eastern part of the state. A largely agricultural community, closely bordering Texas, it is noted for its role in early rock music history and for nearby Cannon Air Force Base. After the discovery of several "Clovis culture" sites in eastern North America in the 1930s, the Clovis people came to be regarded as the first human inhabitants who created a widesprea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$42,452 to $53,116
Clovis, New Mexico area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020