Member Services Representative, Sr. jobs in Bartlesville, OK

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Overnight Member Services Representative
  • Crunch Fitness - Undefeated Tribe LLC
  • Tulsa, OK FULL_TIME
  • Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of acceptance, tolerance, and inclusion. With over 30 years of combined successes in over a half dozen industries, our two founders guide the company with the vision of being the best place to work and work out. In this tribe, we work hard, have fun, and make history!

    Job Overview:
    The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” We are looking for a weekday overnight rep to work the 10p-5a shift. If that is you please apply!


    Tasks and Responsibilities:
    • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
    • Assists with membership, retail and tanning product sales
    • Promotes membership privileges including tanning, group fitness, small group training and childcare
    • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards
    • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
    • Answers phones in a courteous, helpful, professional manner
    • Communicates special events to members and guests
    • Facilitates all member requests or forwards to a manager
    • Maintains a professional and courteous disposition
    • Is an expert in all club facility, services, programs and schedules/hours of operation
    • Maintains a clean and organized work area
    • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
    • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
    • Performs opening and closing checklist and duties

    Competencies:
    • Strives to execute at a level to exceed performance expectations
    • Superior communicator who energizes others
    • Proficient reading and writing skills
    • Strong customer service orientation
    • Demonstrates knowledge of the Crunch brand and offerings
    • Maintains friendly and helpful attitude to all club staff, members, and guests

    Physical Demands:
    • Must be able to lift or move up to 50 lbs
    • Physical effort required for daily duties include prolonged standing and walking
    • Required Education and Experience:
    • Business experience in a service-oriented environment is desirable
    • On the job training is provided
    • CPR/AED certified or can complete within 30 days from hire

    Travel: Travel up to 0%

    Equal Opportunity Employer
    Crunch Fitness Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
  • 20 Days Ago

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Member Services Representative - Overnight
  • Crunch Fitness - Undefeated Tribe LLC
  • Broken Arrow, OK FULL_TIME
  • Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of ...
  • 23 Days Ago

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Member Services Representative Afternoons
  • Planet Fitness - Excel Fitness
  • Tulsa, OK FULL_TIME
  • Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 state...
  • Just Posted

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Member Services Representative
  • Planet Fitness - Excel Fitness
  • Barlesville, OK FULL_TIME
  • Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by rep...
  • Just Posted

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Member Services Representative -Overnight
  • Excel Fitness Management LLC
  • Tulsa, OK FULL_TIME
  • Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by rep...
  • 10 Days Ago

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Member Services Representative
  • Crunch Fitness - Undefeated Tribe LLC
  • Broken Arrow, OK FULL_TIME
  • Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of ...
  • 10 Days Ago

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0 Member Services Representative, Sr. jobs found in Bartlesville, OK area

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Customer Support Representative - Work From Home>
  • Bundle
  • Bartlesville, OK
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Both PT & FT Available - As a Customer Suppo...
  • 3/29/2024 12:00:00 AM

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Customer Care Rep - 9am-6pm
  • Lineage Logistics LLC
  • Bartlesville, OK
  • Customer Care Rep - 9am-6pm page is loaded **Customer Care Rep - 9am-6pm** **Customer Care Rep - 9am-6pm** locationsAvon...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep - Work From Home
  • Spade Recruiting
  • Owasso, OK
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/29/2024 12:00:00 AM

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Owasso, OK
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Part Time
  • Sugar Daddies Bakery
  • Bartlesville, OK
  • **Careers - Customer Service Representative** **WERE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE** Sugar Daddies Baker...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • Anglian Water
  • Independence, KS
  • Customer Service Advisor Telephony We offer a starting salary **19,380** While you are learning the role, once you pass ...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative - JK
  • Rural Health Group, Inc.
  • Coffeyville, KS
  • >> Patient Service Representative - JK Patient Service Representative - JK Summary Title:Patient Service Representative ...
  • 3/26/2024 12:00:00 AM

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Canine Daycare Attendant
  • National Veterinary Associates, Inc.
  • Owasso, OK
  • **Job Description** **If pets are your passion join our Pet Resort!** If you want to grow with a business and be part of...
  • 3/25/2024 12:00:00 AM

Bartlesville is a city mostly in Washington County in the U.S. state of Oklahoma. The population was 35,750 at the 2010 census, with a 2015 estimate of 36,595 according to the U.S. Census Bureau. Bartlesville is 47 miles (76 km) north of Tulsa and 18 miles (29 km) south of the Kansas border. It is the county seat of Washington County. The Caney River runs through Bartlesville. Bartlesville is the primary city of the Bartlesville Micropolitan area, which consists of Washington County and had a population of 52,021 in 2015. A small portion of the city is in Osage County. The city is also part o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$44,755 to $56,001
Bartlesville, Oklahoma area prices
were up 1.2% from a year ago

Member Services Representative, Sr. in Memphis, TN
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.
December 24, 2019
Member Services Representative, Sr. in Manchester, NH
Customer Service Representatives interface with customers via inbound calls and/or the Internet for the purpose of resolving routine problems with products or services, specifically insurance plans.
February 13, 2020
Delivers best service possible to members when they have requests or queries, always looking for ways to improve our service to them.
January 15, 2020
Member Services Representative, Sr. in Killeen, TX
Provides such member services as opening new accounts, ordering checks, ATM maintenance, corrections, etc.
February 23, 2020