Member Services Representative jobs in Oklahoma
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative - Overnight
- Crunch Fitness - Undefeated Tribe LLC
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Broken Arrow, OK
FULL_TIME
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Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of acceptance, tolerance, and inclusion. With over 30 years of combined successes in over a half dozen industries, our two founders guide the company with the vision of being the best place to work and work out. In this tribe, we work hard, have fun, and make history!
Job Overview: The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”
Tasks and Responsibilities:- Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
- Assists with membership, retail and tanning product sales
- Promotes membership privileges including tanning, group fitness, small group training and childcare
- Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards
- Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
- Answers phones in a courteous, helpful, professional manner
- Communicates special events to members and guests
- Facilitates all member requests or forwards to a manager
- Maintains a professional and courteous disposition
- Is an expert in all club facility, services, programs and schedules/hours of operation
- Maintains a clean and organized work area
- Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
- May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
- Performs opening and closing checklist and duties
Competencies:- Strives to execute at a level to exceed performance expectations
- Superior communicator who energizes others
- Proficient reading and writing skills
- Strong customer service orientation
- Demonstrates knowledge of the Crunch brand and offerings
- Maintains friendly and helpful attitude to all club staff, members, and guests
Physical Demands:- Must be able to lift or move up to 50 lbs
- Physical effort required for daily duties include prolonged standing and walking
Required Education and Experience- Business experience in a service-oriented environment is desirable
- On the job training is provided
- CPR/AED certified or can complete within 30 days from hire
Travel: Travel up to 0%
Equal Opportunity Employer
Crunch Fitness Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - 17 Days Ago
Member Services Representative Overnight
- Planet Fitness - Excel Fitness
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Claremore, OK
FULL_TIME
- Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130 clubs and growin...
- 2 Days Ago
Member Services Representative -Overnight
- Excel Fitness Management LLC
-
Tulsa, OK
FULL_TIME
- Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by rep...
- 4 Days Ago
Member Services Representative
- Northeast Oklahoma Electric Cooperative
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Grove, OK
FULL_TIME
- Job Title: Member Service Representative Department: Member Services Reports To: Director of Member Services FLSA Status: Non-exempt Safety Sensitive: No Summary Assist with service and billing inquir...
- 5 Days Ago
Member Services Representative Weekend
- Planet Fitness - Excel Fitness
-
Muskogee, OK
FULL_TIME
- Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 stat...
- 6 Days Ago
Member Services Representative Afternoons
- Planet Fitness - Excel Fitness
-
Tulsa, OK
FULL_TIME
- Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 state...
- 22 Days Ago
Member Services Representative jobs at Popular Companies
Member Service Representative
- CommunityAmerica Credit Union
-
Lenexa, KS
- With this position we are looking for the ideal candidate that can provide professional, prompt, financial service to al...
- 4/19/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Norwalk, CT
- Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitne...
- 4/19/2024 12:00:00 AM
Member Service Representative
- NWCUA
-
Portland, OR
- **Member Service Representative** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing & Analytics Phone: 208...
- 4/19/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Wichita, KS
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/18/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Mount Vernon, IL
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/18/2024 12:00:00 AM
Member Service Representative
- National Employee Benefits Administrators, Inc.
-
Broward County, FL
- Job Description Job Description We Are Hiring Member Service Reps in both the Claims & Enrollment Departments Member Ser...
- 4/16/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 4/16/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 4/16/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$33,019 to $40,071