Member Services Representative jobs in Missouri

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Lees Summit, MO FULL_TIME
  • THE PLANET FITNESS MISSION
    We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

    ORGANIZATION OVERVIEW
    Title: Member Services Representative
    Reports to: Club Manager
    FLSA: Non-Exempt

    THE OPPORTUNITY
    Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

    What You'll Be Doing
    As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
    • You will ensure our club is super clean because our members value this and we’re known for that too.
    • Finding new and current members to join the fitness trainer in fitness classes.
    • You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
    • You will help the entire team at the welcome desk checking in our members while providing
      greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
    • Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
    • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
    • United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
    What You'll Bring to the Table:
    • Birthdate that confirms you are a minimum of 18 years of age.
    • Passion for helping others.
    • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
    • On-time dependability because you know people are counting on you.
    • High School diploma or GED equivalent.
    Physical Demands:
    • Must be able to occasionally lift, push, or pull at least 50 lbs.
    • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
    About United FP Management, LLC
    United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states – Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.

    United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.

    About Planet Fitness
    Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

    Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

    Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • 19 Days Ago

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Member Services Representative
  • Planet Fitness (United PF Partners)
  • Lee's Summitt, MO PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 24 Days Ago

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Member Services Representative
  • Planet Fitness - Midwest Management Group
  • Poplar Bluff, MO PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Sedalia, MO PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Columbia, MO FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Rolla, MO PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness Inc.
  • Washington, PA
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/28/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Conway, AR
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/28/2024 12:00:00 AM

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Member Service Representative
  • Dinjob
  • Oklahoma City, OK
  • Tinker Federal Credit Union has an immediate opening for a Member Service Representative/Teller. The primary responsibil...
  • 3/27/2024 12:00:00 AM

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Member Service Representative
  • Trupartner Credit Union
  • Cincinnati, OH
  • * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
  • 3/27/2024 12:00:00 AM

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Member Service Representative
  • Rowhousenyc
  • **POSITION**: The Member Service Rep is to assist management with new member acquisition and retention by building a exc...
  • 3/27/2024 12:00:00 AM

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Member Service Representative
  • National Employee Benefits Administrators, Inc.
  • Broward County, FL
  • Job Description Job Description We Are Hiring Member Service Reps in both the Claims & Enrollment Departments Member Ser...
  • 3/27/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Indianapolis, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 3/26/2024 12:00:00 AM

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Member Service Representative
  • T and I Credit Union
  • Clawson, MI
  • Job Description Job Description T & I Credit Union Now Hiring: Member Service Rep Join our team as a versatile Universal...
  • 3/24/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,029 to $41,304