Member Services Representative jobs in Minnesota
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Duluth, MN
FULL_TIME
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About Our Company
Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefighters, state, city, and municipal workers. Our insurance agents help some of our most selfless servants secure the retirement they deserve. We work to protect the financial well-being of retirees while preserving the quality of life for them and the people they love.
AMBA Inside Sales Benefits Representatives engage members and policyholders from some of the largest retired public employee associations in the nation. The Benefits Representative role provides presentations by phone on product details and facilitates phone enrollment of members into these programs. No Cold Calls!
Over 400 associations across all 50 states exclusively endorse AMBA to provide benefits to their members. Some of these associations include the Texas Retired Teachers Association, Georgia Retired Educators Association, Illinois Retired Teachers Association, North Carolina Retired Governmental Employees Association, and the California Retired Teachers Association.
- Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
- Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
- A structured setting for sales professionals with support systems and coaching, technology, and training at no cost to you
Your Day To Day
- Enhance brand through excellent, courteous, and professional communication while maintaining the utmost quality standards as required
- Make 70 calls per day to members and policyholders to engage in additional benefit opportunities and handle inbound call volume as needed
- Use a consultative approach to sell needs-based L&H insurance products to public service employees and help them choose benefits to secure their financial future
- Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries
- 2 years Call Center or Insurance Sales Experience
- Strong communication skills, including the demonstrated ability to speak, listen and write effectively (i.e., strong verbal, written, and interpersonal skills)
- Able to navigate efficiently within a variety of technology platforms and record all activities/call summaries for historical purposes
- Experience working with Salesforce.com or similar CRM
- Enthusiasm for learning and ability to learn through virtual and in-person formats
- Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
- A commitment to excellence in all that you do
Perks & Comp
- Compensation is via hourly pay and monthly bonuses. Target total compensation, upon meeting minimum requirements, is $50,000-$60,000 in the first year for average producing reps.
- Top established team members are earning over $100,000 annually
- Medical benefits, dental, vision, life insurance, and long-term disability
- 401K
- PTO and employee holidays
- Rapidly growing company with room for advancement. We promote from within
Other Details of the Job
Hourly Rate: $14
Schedule:
8 hour shifts
Monday to Friday
#LI-remote - 1 Month Ago
MPS - Inside Sales Representative
- Association Member Benefits Advisors
-
Brainerd, MN
FULL_TIME
- About Our Company Association Member Benefits Advisors (AMBA) is a national full-service insurance agency that provides much-needed insurance coverage to retired and active educators, police, firefigh...
- 1 Month Ago
Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
St. Cloud, MN
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- Just Posted
Overnight Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
Duluth, MN
FULL_TIME
- Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness mem...
- Just Posted
Member Services Representative Evenings
- Planet Fitness - PF Baseline Fitness
-
Moorhead, MN
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 1 Day Ago
Member Services Representative
- Fergus Falls Area Family YMCA
-
Fergus Falls, MN
FULL_TIME
- Job Title: Front Desk/ Member Services Staff FLSA Status: Non-Exempt Position Type: Part-time Reports to: Membership & Marketing DirectorPrimarily looking to fill early morning shifts Position Summary...
- 22 Days Ago
Member Services Representative jobs at Popular Companies
Member Service Representative
- CommunityAmerica Credit Union
-
Lenexa, KS
- With this position we are looking for the ideal candidate that can provide professional, prompt, financial service to al...
- 4/24/2024 12:00:00 AM
Member Services Representative
- Georgia's Own Credit Union
-
Atlanta, GA
- If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team ...
- 4/24/2024 12:00:00 AM
Member Service Representatives
- Commerce, Inc.
-
- * | * Members * | * Member Service Representatives **Member Service Representatives** Service 1st Federal Credit Union -...
- 4/24/2024 12:00:00 AM
Member Service Representative
- NWCUA
-
Portland, OR
- **Member Service Representative** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing & Analytics Phone: 208...
- 4/24/2024 12:00:00 AM
Member Service Representative
- Rockland Employees FCU
-
Piermont, NY
- Job Description Job Description Position Objective: Is accountable for providing complete/product service information to...
- 4/24/2024 12:00:00 AM
Member Service Representative
- National Employee Benefits Administrators, Inc.
-
Broward County, FL
- Job Description Job Description We Are Hiring Member Service Reps in both the Claims & Enrollment Departments Member Ser...
- 4/21/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 4/21/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 4/21/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$36,517 to $44,317