Member Services Representative jobs in Colorado
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Planet Fitness - Brighton
-
Louisville, CO
FULL_TIME
-
Planet Fitness is coming to Louisville, CO.
Why join the Planet Fitness Team?
- Flexible Schedules!
- Free Gym Membership!
- Quick Advancement Opportunities!
- Awesome work environment!
- No High Pressure Sales!
- Starts at $13 hr.
We are looking for Energetic Customer Service driven Team Members!
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Greet members, prospective members and guests, providing exceptional customer service.
- 3 Days Ago
Member Services Representative
- Northern Colorado Credit Union
-
Berthoud, CO
FULL_TIME
- Job Description Position Title: Member Service Representative Reports To: Berthoud Branch Supervisor Department: Berthoud Branch Status: Non-Exempt Date: April 2024 Position summary: Assists Members w...
- 5 Days Ago
Overnight Member Services Representative
- Crunch Fitness - Fitness Ventures LLC
-
Fort Collins, CO
FULL_TIME
- General Job Description: The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all prelim...
- 23 Days Ago
Member Services Representative
- Planet Fitness - Colorado Springs
-
CO, CO
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 23 Days Ago
Member Services Representative
- Planet Fitness - Colorado Springs
-
Colorado, CO
FULL_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 24 Days Ago
Member Services Representative I or II
- Clean Energy Credit Union
-
Englewood, CO
FULL_TIME
- Job Title: Member Services Representative I/II DOE Department: Member Services Reports To: Call Center and Online Services Supervisor Status: Full Time Hybrid Position (Semi-Remote) Compensation: $19-...
- 26 Days Ago
Member Services Representative jobs at Popular Companies
Member Services Representative
- Planet Fitness Inc.
-
Chalmette, LA
- THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
- 4/20/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
West Palm Beach, FL
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/20/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Toledo, OH
- Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
- 4/20/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Sioux City 2
-
Sioux City, IA
- At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal i...
- 4/20/2024 12:00:00 AM
Member Services Representative
- WESTconsin Credit Union
-
Menomonie, WI
- Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have...
- 4/20/2024 12:00:00 AM
Member Service Representative
- National Employee Benefits Administrators, Inc.
-
Broward County, FL
- Job Description Job Description We Are Hiring Member Service Reps in both the Claims & Enrollment Departments Member Ser...
- 4/16/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Avon, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 4/16/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 4/16/2024 12:00:00 AM
About Colorado
Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census.
The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$36,410 to $44,187