Member Services Manager jobs in the United States

Are you a self-motivated individual with strong people skills and a desire to work with local businesses who are dedicated to meeting the needs of their communities? Member Business Financial Services LLC (MBFS) is looking for experienced commercial lenders in the greater Atlanta area.

The primary responsibility of this position is to work with prospective customers producing a variety of commercial loans as well as generating a portfolio of business and corresponding relationships, while seeking new accounts through marketing to real estate investors, correspondent lending channels, centers of influence, and other traditional lending channels and referrals. This is one of the fastest growing segments of the credit union industry with a lot of room for growth.

MBFS is a company that works with 90 credit unions to provide commercial lending services to credit unions across the country from sales, consulting, underwriting, closing and servicing.

Working in conjunction with multiple credit unions in the greater Atlanta area, this position will conduct in-person and remote relationship meetings with prospective clients where opportunities are identified for commercial loan and/or deposit products. This role has day to day responsibility for the delivery of superior customer service, operational integrity and adherence to credit union policy as well as all state and federal regulations. Must be a customer-oriented individual with excellent verbal and written communication skills.

Responsibilities Include:

• Analyzes financial statements, uncover optimal credit solutions within the context of a relationship plan, understands and articulates cash flow and the inter relationship between assets and liabilities, determining the right solution for individuals and professional associations.
• Provides necessary information to loan underwriters to obtain a full financial evaluation and rating of members and their credit request.
• Ability to work with colleagues to cross sell credit union services and to network with professionals in the community for the purpose of bringing new business members/customers to the credit union partners.
• Develop a presentation of the analysis prepared for delivery to appropriate credit authorities of the credit union.
• Prepares and obtains necessary forms for loan documentation and represents credit union at loan closings.
• Manages portfolio of credit union and meets with existing member business borrowers to evaluate their ongoing business in order to identify new opportunities or developing problems. Works with members and MBFS staff who are experiencing problems resulting in credit delinquency.
• Develops a network of relationships that will provide opportunity for the development of new members and lending prospects.
• Keeps abreast of new developments in the marketplace as well as changing government regulations.

Requirements:

• At least two to five years of experience in business lending.
• Equivalent to a college degree (BS or BA in a relevant field).
• Work requires knowledge of small business loan policy; credit granting criteria, interest rates and how they are computed, and required documentation for each type of loan. Knowledge of loan interviewing skills and techniques also required.
• Must have experience in analyzing business financial statements and assessing the viability of businesses; must have excellent communication and PR skills; ability to use related software required.
• Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines.

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.

EOE M/F/D/V