Member Services Manager jobs in Wisconsin

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Member Benefits Consultants
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Do you want to support public school employees?
    Are you looking for a part-time role with flexible hours?
    Do you enjoy helping public school employees take ownership in their financial future?

    If you answered YES, you might be the person we are looking for.

    Member Benefits is committed to the financial security of Wisconsin public school employees. We are looking for current or former Wisconsin public school employees who can help provide financial mentoring to other Wisconsin public school employees.

    We are looking for:

    Part-time Financial Consultants
    Wisconsin K–12 Public Education Field

    WEA Member Benefits (Member Benefits) seeks extraordinary current or former Wisconsin public school employees interested in working part-time as Member Benefits Consultants. Successful candidates will have a familiarity with the Wisconsin educational community as well as a deep understanding of the financial needs and concerns of K–12 public school employees. Working as a consultant for Member Benefits provides personal satisfaction and enjoyment, an opportunity to stay connected to the educational community, and extra income.

    About us

    Member Benefits was created more than 50 years ago by WEAC to enhance the financial security of Wisconsin K–12 public school employees. We are a leading provider of voluntary retirement savings and personal insurance products to Wisconsin K–12 public school employees.

    Assignment

    • Identify potential eligible Wisconsin public school employees interested in Member Benefits programs.
    • Assist educators and their families in selecting products that help increase their financial security.
    • Enroll eligible Wisconsin public school employees into 403(b) and IRA programs.
    • Refer Wisconsin public school employees to insurance consultants.
    • Work effectively with Member Benefits employees.
    • Time is spent educating others.

    Qualifications

    • Current Wisconsin Life and Property and Casualty licenses and both Financial Industry Regulatory Authority (FINRA) Series 6 and 63 licenses (or the willingness and ability to obtain prior to appointment to the position).
    • A “can-do” attitude and professional image.
    • Strong verbal communication skills.
    • Excellent interpersonal skills.
    • Competitive and goal oriented.
    • Current or former Wisconsin K–12 public school employee.

    Benefits

    • Hourly rate.

    Meet our MBCs

    Steve Bader

    Steve was a band director for 34 years for elementary through high school students (Westfield and De Pere). “I loved it.” His wife is a fulltime technology training specialist at the elementary schools in De Pere.

    Vicki Engle

    Vicki taught middle school math in the Menomonee Falls and Mequon-Thiensville school districts. She also spent several years in the private sector where she focused on training, analysis, and business development with Procter & Gamble and a local pharmacy consultant. “I enjoy sharing my passion for personal finance to help others become financially secure.”

    Dave Olson

    While co-owning and managing his family premium ice cream business in Chippewa Falls for 25 years, Dave also taught business and marketing courses at Chippewa Valley Technical College for several years. His wife Mary is a retired elementary teacher of 36 years. “As we go through life, circumstances change, but there’s almost always some extra funds that can be set aside to help us reach our retirement goals.”

    Mark Resch

    Mark taught high school science for 35 years and coached high school and college football in Ripon. He was very involved in his association locally and nationally. “That spirit of serving members continues today in my work as an MBC.”

    Bruce Winchester

    Bruce retired after thirty-one wonderful years with the Elk Mound School District. He taught government, law, economics, and English literature. Bruce also enjoyed coaching the Academic Decathlon and basketball.

    John Anderson

    John retired after 28 years of teaching chemistry and life sciences at Mid-State Technical College in Wisconsin Rapids. He is also currently involved in developing a sustainable agriculture project in Honduras.

  • 22 Days Ago

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Member Services - Member Services Associate
  • The Stevens Point Area YMCA
  • Stevens, WI FULL_TIME
  • FREE Y Membership Flexible Schedule Discounts on Y programs and Child Care Internship Credit/Work Experience Y Retirement Savings Account Supportive Community Inclusive Work Environment Share your ent...
  • 12 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • WISCONSIN DELLS, WI OTHER
  • Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 12 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • SHEBOYGAN, WI OTHER
  • Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 13 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • BURLINGTON, WI OTHER
  • Additional Information #Nowhiring Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare ...
  • 13 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • CEDARBURG, WI OTHER
  • Overview Healthcare Services Group (HCSG) services thousands of accounts nationwide and is now hiring a Manager in Training in your area! With a custom, state of the art training program, there are en...
  • 13 Days Ago

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Member Service Manager
  • Nusenda
  • Albuquerque, NM
  • ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
  • 4/19/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/19/2024 12:00:00 AM

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Membership Manager
  • California Assisted Living Association
  • Sacramento, CA
  • About CALA The California Assisted Living Association (CALA) is the only association solely representing the states Resi...
  • 4/18/2024 12:00:00 AM

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Membership Manager
  • Association of Washington Business
  • Olympia, WA
  • POSITION TITLE: Membership Manager IMMEDIATE SUPERVISOR: Membership Director PURPOSE & AREAS OF RESPONSIBILITY: The Memb...
  • 4/17/2024 12:00:00 AM

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Membership Manager
  • San Vicente Clubs
  • Santa Monica, CA
  • San Vicente Clubs Overview: San Vicente Bungalows (“SVB”) is a prestigious private members-only club located in West Hol...
  • 4/17/2024 12:00:00 AM

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Membership Manager
  • Chicago Association of REALTORS®
  • Chicago, IL
  • Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
  • 4/17/2024 12:00:00 AM

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Member Services Manager
  • Sebonack Golf Club
  • Southampton, NY
  • Job Description Job Description We are seeking a Member Services Manager to join our team! You will be responsible for h...
  • 4/16/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/16/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$85,218 to $113,684

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019