Member Services Manager jobs in Mississippi

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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QIDP- Case Manager
  • Case Manager
  • Brookhaven, MS FULL_TIME,PART_TIME


  • POSITION PURPOSE: 

    Responsible for the day-to-day delivery of individual support program services to assigned case load in accordance with Federal, State, and facility codes, regulations, guidelines and expectations. 

    ESSENTIAL FUNCTIONS OF POSITION: 

    1. Develop and implement Individual Support Plans [ISPs] for each person in assigned case load based on accurate, reliable assessments and other information.
    2. Ensures the ISP addresses specific needs, etc., as identified from CFAs [Comprehensive Functional Assessments].
    3. Ensures programs are written to meet visions and goals identified on the resident’s ISP.
    4. Ensures written programs meet regulatory and facility requirements prior to implementation.
    5. Recommends and develops programs for unaddressed priority needs.
    6. Ensures that data collection forms and collection methodology reflects specific progress to stated program objective completion criteria and/or other outcomes for which the data is being collected, i.e., sleep data, participation data.
    7. Directs and ensures the delivery of ISP services.
    8. Systematically analyzes data to determine status related to criteria in the objective.
    9. Recommends and implements timely modifications of unsuccessful training programs
    10. Actively participate in facility Interdisciplinary Teams [IDT].
    11. Design and implement staff development programs [in-services] related to program services for all staff in all departments to maintain and improve their competencies.
    12. Ensure residents’ personal hygiene, dress and grooming is acceptable by local expectations.
    13. Spends most of the workday in the program areas training and directing, supporting the trainers.
    14. Ensures continuous active treatment regimen for those individuals assigned in the caseload.
    15. Any other responsibilities assigned by supervisor and/or administrator.

    EDUCATION / REQUIREMENTS: 

    Is one of the following: A doctor of medicine osteopathy, a registered nurse, an individual who holds at least a bachelor’s degree in a professional category specified in the Federal regulation 483.430 paragraph (b)(5) or designated as a human services professional that has at least a bachelor’s degree in a human services field (including, but not limited to: sociology, special education, rehabilitation counseling, and psychology). 

    At least one year’s experience working with intellectual disabilities or other developmental disabilities. 

    When State licensure and/or certification is required for the professional degree held by the QIDP, the license must be current and unencumbered. 


  • 9 Days Ago

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Member Services Coordinator
  • Benefit Administration Services, Ltd.
  • Ridgeland, MS FULL_TIME
  • The Member Services Coordinator is the first point of contact for all member-related questions, request, and concerns. This role supports the account management team by ensuring that our client's cove...
  • 18 Days Ago

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Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • GREENWOOD, MS OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 17 Days Ago

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Environmental Services Assistant Manager
  • Healthcare Services Group, Inc.
  • SOUTHAVEN, MS OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 17 Days Ago

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Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • VICKSBURG, MS OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 17 Days Ago

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Environmental Services - Manager in Training
  • Healthcare Services Group, Inc.
  • Sioux Falls, MS OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 17 Days Ago

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Member Service Manager
  • Nusenda
  • Albuquerque, NM
  • ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
  • 4/24/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/24/2024 12:00:00 AM

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Membership Manager
  • Chicago Association of REALTORS®
  • Chicago, IL
  • Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
  • 4/22/2024 12:00:00 AM

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Membership Manager
  • San Vicente Clubs
  • Santa Monica, CA
  • San Vicente Clubs Overview: San Vicente Bungalows (“SVB”) is a prestigious private members-only club located in West Hol...
  • 4/22/2024 12:00:00 AM

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Member Services Manager
  • Landing
  • St Petersburg, FL
  • About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
  • 4/21/2024 12:00:00 AM

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Member Services Manager
  • Sebonack Golf Club
  • Southampton, NY
  • Job Description Job Description We are seeking a Member Services Manager to join our team! You will be responsible for h...
  • 4/21/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/21/2024 12:00:00 AM

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Membership Manager
  • San Vicente Clubs
  • Santa Monica, CA
  • San Vicente Clubs Overview: San Vicente Bungalows (SVB) is a prestigious private members-only club located in West Holly...
  • 4/21/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$76,937 to $102,638

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019