Member Services Manager jobs in Georgia

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Credit Union Relationship Manager
  • Member Business Financial Services
  • Atlanta, GA FULL_TIME
  • Are you a self-motivated individual with strong people skills and a desire to work with local businesses who are dedicated to meeting the needs of their communities? Member Business Financial Services LLC (MBFS) is looking for experienced commercial lenders in the greater Atlanta area.

    The primary responsibility of this position is to work with prospective customers producing a variety of commercial loans as well as generating a portfolio of business and corresponding relationships, while seeking new accounts through marketing to real estate investors, correspondent lending channels, centers of influence, and other traditional lending channels and referrals. This is one of the fastest growing segments of the credit union industry with a lot of room for growth.

    MBFS is a company that works with 90 credit unions to provide commercial lending services to credit unions across the country from sales, consulting, underwriting, closing and servicing.

    Working in conjunction with multiple credit unions in the greater Atlanta area, this position will conduct in-person and remote relationship meetings with prospective clients where opportunities are identified for commercial loan and/or deposit products. This role has day to day responsibility for the delivery of superior customer service, operational integrity and adherence to credit union policy as well as all state and federal regulations. Must be a customer-oriented individual with excellent verbal and written communication skills.

    Responsibilities Include:

    • Analyzes financial statements, uncover optimal credit solutions within the context of a relationship plan, understands and articulates cash flow and the inter relationship between assets and liabilities, determining the right solution for individuals and professional associations.
    • Provides necessary information to loan underwriters to obtain a full financial evaluation and rating of members and their credit request.
    • Ability to work with colleagues to cross sell credit union services and to network with professionals in the community for the purpose of bringing new business members/customers to the credit union partners.
    • Develop a presentation of the analysis prepared for delivery to appropriate credit authorities of the credit union.
    • Prepares and obtains necessary forms for loan documentation and represents credit union at loan closings.
    • Manages portfolio of credit union and meets with existing member business borrowers to evaluate their ongoing business in order to identify new opportunities or developing problems. Works with members and MBFS staff who are experiencing problems resulting in credit delinquency.
    • Develops a network of relationships that will provide opportunity for the development of new members and lending prospects.
    • Keeps abreast of new developments in the marketplace as well as changing government regulations.

    Requirements:

    • At least two to five years of experience in business lending.
    • Equivalent to a college degree (BS or BA in a relevant field).
    • Work requires knowledge of small business loan policy; credit granting criteria, interest rates and how they are computed, and required documentation for each type of loan. Knowledge of loan interviewing skills and techniques also required.
    • Must have experience in analyzing business financial statements and assessing the viability of businesses; must have excellent communication and PR skills; ability to use related software required.
    • Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines.

    Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

    Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.


    EOE M/F/D/V

  • 1 Month Ago

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Member Services Manager
  • Georgia's Own Credit Union
  • Alpharetta, GA FULL_TIME
  • If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today. SUMM...
  • 1 Month Ago

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Cleaner
  • Aware Manager
  • Savannah, GA FULL_TIME,PART_TIME
  • CleanerWe are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition.ResponsibilitiesClea...
  • 5 Days Ago

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Quality Technician
  • NDS - A member of NORMA Group
  • Lithia Springs, GA FULL_TIME
  • SummaryThe Quality Control Inspector inspects materials, test materials, and products for conformance to specifications by performing the following duties.Responsibilities• Performs basic dimensional ...
  • 3 Days Ago

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Vendorspace - Marketing Director
  • 1871 Member Company
  • Atlanta, GA PART_TIME
  • We’re looking for a highly skilled marketing director to help us expand our user base and promote our brand new platform. The ideal candidate will have extensive marketing experience and comprehensive...
  • 11 Days Ago

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Office Services Account Manager
  • C&W Services
  • Atlanta, GA FULL_TIME
  • Job TitleOffice Services Account ManagerJob Description SummaryThis position is responsible for the oversight of Mail Services, Shipping & Receiving, Copy/Print Center, Reception, Hospitality, Audio/V...
  • 28 Days Ago

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Assistant Member Service Manager - Spectra Credit Union
  • Charlescountychamber
  • Waldorf, MD
  • Active - Full-Time Regular Full-Time Management Waldorf Branch, Waldorf MD, Waldorf, MD, US **Role** The primary functio...
  • 3/28/2024 12:00:00 AM

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CLUB Membership Manager
  • Cabela's
  • Lexington, KY
  • **_POSITION SUMMARY:_** This Retail Manager position for our Bass Pro Shops and Cabelas CLUB program is a unique positio...
  • 3/28/2024 12:00:00 AM

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Membership Manager - East Cumberland and Robeson Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC
  • Job Type Full-time Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDE...
  • 3/28/2024 12:00:00 AM

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Membership Manager - Ft. Liberty and Harnett and Lee Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC
  • Job Type Full-time Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDE...
  • 3/28/2024 12:00:00 AM

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Membership Manager / Trainer
  • F45 South Lisle
  • Lisle, IL
  • Job Description Job Description JOIN OUR TEAM!! We are seeking an outgoing and friendly individual for a part-time Membe...
  • 3/27/2024 12:00:00 AM

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Member Services Manager
  • Sebonack Golf Club
  • Southampton, NY
  • Job Description Job Description We are seeking a Member Services Manager to join our team! You will be responsible for h...
  • 3/27/2024 12:00:00 AM

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Membership Manager - Internal|Part-time|Dallas Fair Park
  • Oak View Group
  • Dallas, TX
  • Oak View Group: Oak View Group (OVG) is the worlds leading arena development, management, and hospitality company founde...
  • 3/26/2024 12:00:00 AM

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Membership Manager
  • Porter Consulting Services, Inc.
  • Port St Lucie, FL
  • Description Our Client, a new exclusive private sports club, seeks a Membership Manager to join their team in Port St. L...
  • 3/25/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$83,486 to $111,373

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019