Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Director of Support - Funeral Homes (North East)
At Carriage Services we believe in the concept of First Who, Then What. We have learned that leaders, who attract and surround themselves with the best people, achieve great things. We believe in the Four Es of LeadershipEnergy, Energize, Edge, and Execute. Carriage Services is a leading provider in death care in the United States and is changing the face of the funeral and cemetery industry. We invite you to be a part of this sweeping change. Carriage Services is an equal opportunity employer.
The Director of Support reports to the Regional Partner and is responsible for collaborating with the Managing Partner of the funeral homes and/or cemetery locations in their region to support the growth of the business and Carriages overall mission.
MUST BE LOCATED OR WILLING TO RELOCATE TO RI, NJ, MA, NH, ME or Eastern NY
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