Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Senior Director of Addiction Services
Join a team that CARES!
Here at ODMHSAS, we believe in I.C.A.R.E. – Integrity, Compassion, Accountability, Respect, and Excellence. Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans.
About the Position: Under administrative direction the selected candidate will plan, organize, and direct adult addiction services that are provided, contracted, and certified by the Oklahoma Department of Mental Health and Substance Abuse Services. This position also provides leadership in the development of policies, procedures, and regulations; provides technical expertise to addiction services and programs; ensures and develops compliance for federal and state regulations as well as funding; acts as the addiction provider network liaison; prepare and deliver presentations; and supervise staff.
Job Type/Salary:
Minimum Qualifications and Experience:
Master’s degree in psychology, sociology, social work, or a closely related field and five years of experience working in the addiction treatment field with at least two years of being in an administrative or supervisory position.
Preference may be given to individuals who are licensed Oklahoma LBHP.
Special Requirements:
Applicants must be willing and able to fulfill any job-related travel normally associated with this position.
Benefit Highlights:
ODMHSAS is proud to provide a comprehensive benefits package designed to support our employees and their dependents. Our benefits include:
About us: The Oklahoma Department of Mental Health and Substance Abuse Services serves (ODMHSAS) as the state’s safety net mental health and substance use treatment services system. ODMHSAS is the authority and leading expert in Oklahoma for all mental health and addiction efforts, including education, prevention, treatment & recovery support services, and operates eleven (11) treatment provider organizations across Oklahoma.
PIN: 4520-1704
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Reasonable accommodation to individuals with disabilities may be provided upon request.
An Equal Opportunity Employer.