Member Services Director jobs in New Jersey

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Deposit Operations Specialist
  • Member Support Services, LLC
  • Cranbury, NJ FULL_TIME
  • In full compliance with applicable state and federal laws and regulations, as well as internal policies and procedures, the Deposit Operations Specialist is responsible for the processing functions as defined by Member Support Services. All employees are also expected to meet a high level of customer service to internal/external customers by:

    · Providing professional, prompt, accurate and efficient responses to email or other communication requests from internal/external customers/ members

    · Promptly researching and resolving inquiries and problems as they arise

    • Acts as main point of contact for liaisons and branch staff to research and resolve ACH and Instant Payment inquiries/problems. Assists with monitoring and maintaining risk and exposure limits for ACH and Instant Payment originators. Assists with monthly reporting of activity trends and other applicable metrics used to monitor/measure overall performance. Maintains knowledge of NACHA guidelines, ACH rules and Regulation E as applicable to ACH and Instant Payment errors.

    Deposit Operations:

    · Support File and Support processing handling transactions if needed

    · Process monthly IRA RMDs for members

    · Process manual payrolls

    · Assist with remote deposit capture processing transactions as required

    · Complete Return Deposit items and create letters

    · Process Escheating

    • Assist in completing month end reports
    • Print daily letters

    Additional Requirements:

    This role involves performing a range of duties related to deposit accounts, transactions, and member service to ensure efficient and accurate operations while working alongside an offshore team and servicing backup for functions performed by the offshore team.

    · Maintains a high level of awareness in areas of regulatory compliance, loss prevention, security matters, and adherence to the credit union/MSS policies and procedures

    · Monitoring and addressing fraudulent or suspicious activity related to deposit accounts

    • Act as the Operational contact for credit union partners to support the credit union strategic direction
    • Maintain knowledge of and adheres to operational controls, including applicable laws, rules and regulations impacting ACH and Instant Payment services and policies such as the Bank Secrecy Act, Office of Foreign Assets Controls, NACHA Rules, Regulation E and Universal Commercial Code to ensure the safety and soundness of the credit union partners.

    · Contributing to process improvement initiatives to streamline deposit operations and enhance member experience

    • Performs other job-related duties as assigned.

    General Expectations:

    The deposit operations processor will possess a thorough knowledge of credit union products and services. In addition, the processor will:

    · Complete expected level of product training

    · Embrace new products/services, procedures, and processes

    · Possess problem-solving skills

    · Have a working knowledge of Microsoft Word and Excel as well as other applicable software

    · Adapt positively to frequent changes

    · Be self-motivated and capable of working in a fast-paced, high-volume, multi-tenant environment

    · Have a thorough knowledge of credit union products and services

    · Possess effective communication and interpersonal skills

    Work the days and hours assigned and be available to communicate with employees, members, manager, and other persons with whom interaction is required to accomplish tasks

    Job Type: Full-time

    Pay: $50,426.00 - $53,656.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 2 years

    Schedule:

    • Monday to Friday

    Work Location: Hybrid remote in Cranbury, NJ 08512

  • 22 Days Ago

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Human Resources Administrator
  • Member Support Services, LLC
  • Cranbury, NJ FULL_TIME
  • The Role: This is a unique opportunity for a human resources professional experienced in the administration of HR functions. We are an innovative model designed to propel our clients to world class se...
  • 2 Days Ago

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Podiatrist
  • Medical Director Services PC
  • Hammonton, NJ FULL_TIME
  • Medical Director Services PC is looking to hire an experienced Podiatrist to service in our skilled nursing facility in Hammonton, New Jersey. Now Offering a $2,000 Sign-On Bonus!!! Excellent salary w...
  • 19 Days Ago

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Nurse Practitioner (NP)
  • Medical Director Services PC
  • Westfield, NJ FULL_TIME
  • Nurse Practitioner (NP) Medical Director Services PC is looking to hire an experienced Nurse Practitioner (NP) to service a skilled nursing facility in Westfield, NJ. New Grads Welcome!! Excellent sal...
  • 20 Days Ago

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Nurse Practitioner (NP)
  • Medical Director Services PC
  • Newark, NJ FULL_TIME
  • Nurse Practitioner (NP) Medical Director Services PC is looking to hire experienced Nurse Practitioners (NP) to service New Vista Nursing and Rehab located in Newark, NJ. The ideal candidate will have...
  • 8 Days Ago

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DON Director of Nursing
  • DON Director of Nursing
  • Edison, NJ FULL_TIME
  • Beautiful facility with fantastic hands-on management team is now accepting applications for: DON Director of Nursing Are you an experienced DON, happy in your job, with looking for the next opportuni...
  • 8 Days Ago

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Director
  • NY Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 3/27/2024 12:00:00 AM

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Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

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DIRECTOR
  • The Muscogee Nation
  • Okmulgee, OK
  • MUSCOGEE (CREEK) NATION Seeking a DIRECTOR Description: The Director of Community Research and Development acts as a con...
  • 3/25/2024 12:00:00 AM

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Director
  • LEADERS OF TOMORROW LEARNING ACADEMY
  • Austell, GA
  • Job Description Job Description Oversee day to day operation of the Program Site. Facilitate administrative responsibili...
  • 3/25/2024 12:00:00 AM

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Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/24/2024 12:00:00 AM

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Director
  • Gen II Fund Services LLC
  • Dallas, TX
  • New York City-based Private Equity Fund Administration Firm is looking for a Director to manage Private Equity funds. Pr...
  • 3/24/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$145,644 to $199,678

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019