Member Services Director jobs in North Dakota

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Clinical Services
  • SOUTHERN PLAINS BEHAVIORAL HEALTH SERVICES
  • Fargo, ND FULL_TIME
  • ***This position is located in Winner, SD. Relocation or Commute Required**

    About Us

    Southern Plains Behavioral Health Services (SPBHS) is a leading behavioral health organization based in South Central, South Dakota. We are committed to providing high-quality mental health services to individuals of all backgrounds, striving to enhance their well-being and quality of life. With a passionate team of dedicated professionals and a diverse range of evidence-based treatment programs, SPBHS offers comprehensive care to address a wide variety of psychiatric and behavioral health conditions.

    SPBHA is seeking a dynamic and experienced professional to fill the position of Director of Clinical Services. As a leading provider of mental health and wellness services in the Southern Plains region, we are dedicated to fostering a supportive environment for both our clients and our team members.  SPBHS is affiliated with the SD Department of Social Services and one of 11 accredited community mental health center in the State of South Dakota.  SPBHS provides services for Gregory, Todd, Tripp and Mellette Counties in South Dakota.

    • Salaried position - $71,864 - $115, 148 (depending upon experience)
    • Relocation assistance available
    • Competitive benefit package including medical insurance, PTO and retirement

    Responsibilities:

    1.    Clinical Leadership:

    • Provide leadership and supervision to the clinical services team, ensuring the delivery of high-    quality mental health care.  
    • Oversee the development and implementation of evidence-based clinical programs and interventions.
    • Participates in screening of clients and supervising others who are involved in the screening of clients to determine medical necessity and appropriate diagnosis.
    • Will attend Board meetings at the request of the Executive Director, Business Manager, or Board of Directors.

    2.    Strategic Planning:

    • Collaborate with executive leadership to develop and execute strategic plans for the enhancement and growth of clinical services.
    • Identify opportunities for program development and expansion to meet the evolving needs of our communities.

    3.    Staff Development:

    • Recruit, train, and supervise a team of licensed mental health professionals, ensuring a high standard of care.
    • Foster a culture of continuous learning and professional development among clinical staff.
    • Establishes and maintains regular communication with all staff and provides weekly staff supervision.
    • Participates in screening of clients and supervising others who are involved in the screening of clients to determine medical necessity and appropriate diagnosis.
    • Participates in the on-call schedule.

    4.    Quality Assurance:

    • Monitor and evaluate the effectiveness of clinical programs through regular assessments and outcome measurements.
    • Implement quality improvement initiatives to enhance the overall impact and efficiency of clinical services. 
    • Reviews staff charts to ensure compliance with state/federal guidelines.

    5.    Collaboration and Community Engagement:

    • Establish and maintain collaborative relationships with community partners, stakeholders, and other mental health organizations.
    • Represent the organization at relevant community events and participate in advocacy efforts to promote mental health awareness.

    6.    Budget Management:

    • Work closely with the finance department to develop and manage the clinical services budget, ensuring financial sustainability and efficiency.

    Qualifications:

    • A master’s degree in Psychology, Counseling, Nursing, or Social Work, and currently holding a South Dakota license in that field REQUIRED
    • At least two [2] years of supervised postgraduate clinical experience and have an additional two [2] years of experience in a mental health setting.
    • Strong understanding of evidence-based clinical practices and mental health treatment modalities.
    • Excellent communication, interpersonal, and organizational skills.
    • Demonstrated ability to lead and motivate a diverse team of mental health professionals.
    • Commitment to the mission and values of the Southern Health Behavior Health Services.

    If you are passionate about making a positive impact on the mental health and well-being of individuals and communities, please submit your resume and a cover letter detailing your relevant experience. 

    Southern Plains Behavioral Health Services is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. 

    Visit our website at https://spbhs.net to learn more about our organization and the services we provide. Join us in our mission to promote mental health and empower individuals on their journey to wellness.

    SPBHS is an Equal Opportunity Employer

  • 14 Days Ago

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Assistant Director of Food Services
  • Northern Cass School #97
  • Hunter, ND FULL_TIME
  • About usNorthern Cass School #97 believes every learner can change the world; therefore, we will provide a world class education. We recognize that some children will enter our building knowing that s...
  • 11 Days Ago

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Deputy Director of Adult Services
  • North Dakota Corrections & Rehab
  • Bismarck, ND FULL_TIME
  • Summary of Work This position will direct, advise and coach adult Parole and Probation and Pretrial Services leadership and adult correctional facility Wardens on all matters related to community supe...
  • 15 Days Ago

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Director of Social Services, LSW
  • Eventide
  • Devils Lake, ND FULL_TIME
  • Eventide Devils Lake is currently seeking a Full Time Director of Social Services. The Director of Social Services works with hospital discharge planners and the community to coordinate admissions for...
  • 1 Day Ago

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Health Services Director
  • Hay Creek Lodge
  • Bismarck, ND FULL_TIME
  • Position DetailsEmployment Status: Full-TimeIs Remote: NoShift: 1st ShiftPerks and Benefits*: Work for us and earn $1000 for each person you refer and is hiredSinceri Senior Living Discount Marketplac...
  • 2 Days Ago

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Senior Director of Administrative Services
  • City of West Fargo
  • Fargo, ND FULL_TIME
  • As a key leadership role, the Senior Director of Administrative Services is entrusted with providing strategic guidance and support to multiple departments, including Assessing, Court, Finance, GIS, H...
  • 3 Days Ago

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Project Director
  • BluSky
  • Minnetonka, MN
  • BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities ...
  • 4/18/2024 12:00:00 AM

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Director of Operations
  • UHC Solutions
  • Los Angeles, CA
  • The Director of Clinic Operations is responsible for the overall planning, development, coordination, implementation and...
  • 4/16/2024 12:00:00 AM

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Technical Director/Director
  • Cgtn America
  • Washington, DC
  • CGTN is hiring a Technical Director/Director to join our team in Washington D.C. The successful candidate will work well...
  • 4/16/2024 12:00:00 AM

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Director, Aquatics
  • Great Wolf Lodge
  • Grapevine, TX
  • Pay: $0 per hour - $0 per hour The Director of Aquatics is responsible for directing all aspects of aquatics services an...
  • 4/5/2024 12:00:00 AM

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Director, FP&A
  • ADP
  • Norfolk, VA
  • ADP is hiring a Director of Finance. Do you enjoy deciphering the hidden insights within complex data to make recommenda...
  • 4/5/2024 12:00:00 AM

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P3M Director
  • Leidos
  • Bristol, GB
  • Description P3M Director Programme Name: LCST Location: There is flexibility around remote working, with potentially 3 d...
  • 4/4/2024 12:00:00 AM

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Director of Stewarding
  • The Newbury Boston
  • Boston, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/1/2024 12:00:00 AM

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Director of Rehab
  • Tender Touch Rehab Services, LLC
  • Brick, NJ
  • Overview: Must be a licensed and or a registered therapist to be considered. ** EXCLUSIVE NEW JOB OPPORTUNITY!!** ***Hig...
  • 2/21/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$131,249 to $179,944

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019