Member Services Director jobs in Minnesota

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Overview

Presbyterian Homes & Services - Highland Path is seeking a Nutrition & Culinary Services Director to join our team.  The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices.

Schedule/Hours: This is a full time position, 40 hours/week.

Salary: The salary range is 40k - 50k, based on experience.

REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including the Cooks/Chefs and Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program.

ABOUT THIS COMMUNITY

Highland Path is located in one of St. Paul’s favorite neighborhoods. With independent living, assisted living and memory care apartment homes, Highland Path offers the support and care seniors need to maintain their independence; along with a wealth of amenities designed to keep residents engaged, active and happy!

This community offers Independent Living, Assisted Living, and Assisted Living with Memory Care

Address: 1925 Norfolk Ave., St. Paul, MN 55116

As an employee you can take advantage of a variety of amenities such as:-Underground Parking

-Employee Appreciation Events

Responsibilities

The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site.

Customer Meals

• Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices.
• Assist with the meal process as necessary.
• Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning.
• Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction.
• Maintain and monitor accurate meal documentation records per established procedures.
• Establish and maintain effective communication systems with all customers.

Customer Dining

• Create a positive dining experience for customers that promotes their independence, choice and overall well being.
• Encourage resident participation in the dining program, and meal activities. 
• Oversee the entire dining process for all customers.

Nutrition Program – Care Centers

• Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices.
• Assist with the meal process as necessary.
• Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning.
• Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction.
• Maintain and monitor accurate meal documentation records per established procedures.
• Establish and maintain effective communication systems with all customers.

Qualifications

• Housing and Assisted Living:  Current Food Safety Certification.
• Three to five (3 - 5) years’ leadership experience in food service.
• Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach.
• Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

About PHS

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.