Member Services Director jobs in Indiana

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Food Services
  • Trilogy Health Services
  • Indianapolis, IN FULL_TIME
  • What You Can Expect:

    Job Description Summary
    Directs the overall operation of the Food Services Department in accordance with current federal, state, and local standards, guidelines,
    and regulations. Ensures that quality nutritional services are provided on a daily basis and that the food services department is maintained
    in a clean, safe, and sanitary manner.


    ROLE AND RESPONSIBILITIES
    * Organize, evaluate, and directs the Food Services Department. Implements the programs and activities of the department.
    * Coordinates food services and activities with other related departments (Clinical, Environmental, Life Enrichment, etc.).
    * Maintains material safety data sheets (MSDS) for hazardous chemicals used or stored in the food services department to
    the Environmental Services Director for inclusion in the campus manual.
    * Completes staff schedule for optimal daily functions according to company policy.
    * Implements regional changes to menus based upon resident input obtained from weekly Chef Circle meetings.
    * Processes diet changes and new diets as received from Clinical Services.
    * Ensures that a daily preparation plan is reviewed with the preparation staff each day, at least one day in advance.
    * Supervises and participates in food preparation for meals.
    * Plans and provides catering services within the health campus as necessary.
    * Assists in planning the dietary/food services portion of the Resident's discharge plan.
    * Interviews Resident or family members within twenty-four (24) to seventy-two (72) hours upon admission and completes
    online preference form.
    * Assists in developing methods for determining quality and quantity of food served.
    * Completes dining room rounding daily visiting Residents to evaluate the quality of meals served, likes and dislikes, etc.
    * Provides appropriate evening snack to Clinical team for delivery in the evening to all Residents.
    * Ensures that the dining areas are properly set and maintained.
    * Meets with food services personnel on a regular scheduled basis, solicits advice from inter-department supervisors
    concerning the operation of the Food Services Department. Assists in identifying and correcting problem areas, and/or the
    methods of improvement of services.
    * Ensures proper training for all new employees to coincide with the Culinary Apprenticeship Program.
    * Reviews and checks competency of food services personnel and makes necessary adjustments/corrections as required or
    that may become necessary.
    * Maintains a productive working relationship with other department supervisors and coordinates food services to assure
    that daily services can be performed without interruption.
    * Makes periodic rounds to check equipment and to assure that necessary equipment is available and working properly.
    * Checks supply rooms and custodial closets to assure that needed supplies are on hand to perform assigned cleaning tasks.
    * Ensures that stock levels of staple/non-staple food, supplies, equipment etc., are always maintained at adequate levels.
    * Purchases food services supplies, equipment, etc., as required.
    * Implements procedures for the safe operation of all food services equipment.
    * Ensures that only trained and authorized personnel operate the department's equipment, and that the equipment is
    operated in a safe manner.'
    * Ensures that containers of hazardous chemicals used in the department are properly labeled and stored.
    * Ensures that the care plan identifies any special equipment and utensils the Resident may need (e.g., plate guard, enlarged
    silverware handles, etc.)
    * Provides substitute foods of similar nutritive value to Residents who refuse food serviced.
    * Controls and remains within budget requirements for supplies, food, and labor costs through the use of the company spend
    down sheet.
    * Maintains proper certifications and/or licenses required, if applicable.
    * Minimal travel including overnight stay as necessary.

    Location:Clearvista Lake Health CampusText One Of Our Recruiters:Heidy (317)-951-9648What We're Looking For:

    QUALIFICATIONS AND EDUCATION REQUIREMENTS
    * High school diploma or GED required.
    * Three (3) to five (5) years' hospitality, food/dining and culinary experience. Healthcare, hospital, residential or senior
    living industry or long-term care experience preferred.
    * Must have training in cost control, food management, diet therapy, etc.
    * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.


    The Director of Food Services will need to meet the conditions of one of the following:
    * Have two (2) or more years of experience in the position of a director or assistant director of food and nutrition services in a nursing facility setting, and have completed a
    minimum course of study in food safety that includes topics integral to managing dietary operations such as, but not
    limited to, foodborne illness, sanitation procedures, food purchasing/receiving, etc.
    * Be a Certified Dietary Manager (CDM)
    * Be a Certified Food Service Manager
    * Have similar national certification for food service management and safety from a national certifying body.
    * Have an associate's or higher degree in food service management or in hospitality, if the course study includes food
    service or restaurant management, from an accredited institution of higher learning.


    The Director of Food Services must also meet the following requirements:
    * In States that have established standards for food service managers or dietary managers, meets State requirements for
    food service managers or dietary and receive frequently scheduled consultations from a qualified dietitian or other
    clinically qualified nutrition professional.


    PHYSICAL REQUIREMENTS
    Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift
    at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members,
    visitors, vendors, and all business associates outside of the health campus.

    Life At Trilogy:

    Careers close to home and your heart

    Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.


    Equal Opportunity Employer

     

  • 19 Days Ago

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Assistant Director of Food Services
  • Trilogy Health Services
  • Avon, IN FULL_TIME
  • What You Can Expect:Are you an experienced Chef who inspires others, has a passion for serving others and a knowledge of food service, and is dedicated to excellence in customer service? If so, we wou...
  • 19 Days Ago

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Assistant Director, Community Services
  • Developmental Services, Inc. - Kokomo
  • Kokomo, IN FULL_TIME
  • Our Vision The elimination of barriers that restrict individuals with disabilities from community inclusion. We strive to eliminate all barriers that keep our clients from being a part of their commun...
  • 21 Days Ago

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Assistant Director, Community Services
  • Developmental Services, Inc. - Bloomington
  • Bloomington, IN FULL_TIME
  • Our Vision The elimination of barriers that restrict individuals with disabilities from community inclusion. We strive to eliminate all barriers that keep our clients from being a part of their commun...
  • 22 Days Ago

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Director of Food Services
  • Trilogy Health Services
  • Boonville, IN FULL_TIME
  • Campus: Woodmont Health Campus Type: Full-Time Shift: 1st Shift Location : Address: 1325 Rockport Road Location : City: Boonville Location : State/Province: IN Location : Postal Code: 47601 Min: USD $...
  • 22 Days Ago

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Assistant Director of Food Services
  • Trilogy Health Services
  • Jasper, IN FULL_TIME
  • Campus: St. Charles Health Campus Type: Full-Time Shift: 1st Shift Location : Address: 3150 St. Charles Street Location : City: Jasper Location : State/Province: IN Location : Postal Code: 47546 Min: ...
  • 23 Days Ago

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Director
  • NY Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 3/27/2024 12:00:00 AM

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Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

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DIRECTOR
  • The Muscogee Nation
  • Okmulgee, OK
  • MUSCOGEE (CREEK) NATION Seeking a DIRECTOR Description: The Director of Community Research and Development acts as a con...
  • 3/25/2024 12:00:00 AM

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Director
  • LEADERS OF TOMORROW LEARNING ACADEMY
  • Austell, GA
  • Job Description Job Description Oversee day to day operation of the Program Site. Facilitate administrative responsibili...
  • 3/25/2024 12:00:00 AM

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Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/24/2024 12:00:00 AM

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Director
  • Gen II Fund Services LLC
  • Dallas, TX
  • New York City-based Private Equity Fund Administration Firm is looking for a Director to manage Private Equity funds. Pr...
  • 3/24/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$129,015 to $176,879

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019