Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
We’re looking for a highly skilled marketing director to help us expand our user base and promote our brand new platform. The ideal candidate will have extensive marketing experience and comprehensive knowledge of branding and digital advertising. This person must be able to lead a team of writers, designers, and content creators to interact with our target audiences. The role also requires a use of various mediums such as social media, blog, and email marketing to create effective campaigns that increase traffic and sign ups.
Responsibilities include: