Member Services Director jobs in Fairfield, CT

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Rehab Services
  • Orthopaedic Specialty Group
  • Shelton, CT FULL_TIME
  • Purpose:
    The Director of Rehab Services oversees and provides support to Clinicians, Technicians and Reception in all
    clinical, financial, business and administrative matters. They act as a liaison between the Rehab Department and
    the other departments within OSG.


    Key Results:

    • Develop a team of therapists, techs and receptionists to ensure sustainable success
    • Build a financially successful platform while providing a high quality of care and exceptional customer
    service to all patients

    Key Activities:

    • Provide and manage care for patients
    • Instill consistent therapy and business practices in each site, fully using the company's methodology for
    managing performance, resulting in demonstrated excellence in care
    • Establish programs to compliment the programs offered by the referring providers
    • Hire, develop, promote and terminate staff as required, resulting in a stable team to maintain the ongoing operations of the department
    • Perform annual staff reviews of direct reports and provide salary recommendations
    • Review and approve continuing education requests
    • Coordinate on-site continuing education opportunities for clinical staff
    • With Chief Operating Officer, review individual site performances and progress towards company
    strategic goals (marketing, financial, operational) on a weekly basis
    • Ensure compliance to all laws and industry requirements
    • Respond to patient, doctor, and staff inquiries and/or complaints

    Critical Success Factors:

    • Hire excellent therapists and staff
    • Ensure high quality of care and exceptional customer service

    Reports To:

    • Chief Operating Officer

    Required Credentials:

    • Graduate of a CAPTA-accredited program in Physical Therapy
    • Current CT Physical Therapy License required
    • Minimum of five years of leadership experience required
    • Master's Degree in Business Administration preferred
  • 19 Days Ago

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Director of Environmental Services
  • National Health Care
  • Fairfield, CT FULL_TIME
  • We are seeking a Housekeeping Supervisor to join our Team at Cambridge Health and Rehabilitation! What We Offer: An engaging and supportive work environment where every employee is valued, a rewarding...
  • 20 Days Ago

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Executive Director of Specialized Services
  • Bridgeport Public Schools
  • Bridgeport, CT OTHER
  • Position Type: AdministrationDate Posted: 2/20/2024Location: City HallDate Available: To be determinedClosing Date: Open until filled2023-2024 SCHOOL YEAR Bridgeport Public Schools Human Resources Dep...
  • 25 Days Ago

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Director of Nursing Services
  • Apple Rehab Hewitt
  • Shelton, CT FULL_TIME
  • Apple Rehab Hewitt , a 105 bed long term care and rehabilitation center is located along the heart of downtown Shelton. At Apple Rehab Hewitt we pride ourselves on decades of staff longevity which tra...
  • 1 Day Ago

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Director of Private Client Services
  • GYL Financial Synergies
  • Westport, CT FULL_TIME
  • Summary/objective The Director of Private Client Services oversees the private client services team and provides administrative support to one or more Financial Advisors or Partners of the firm. Respo...
  • 10 Days Ago

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Corporate Director of Culinary Services
  • Maplewood Senior Living
  • Westport, CT FULL_TIME
  • Corporate Director of Culinary Services Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help ...
  • 13 Days Ago

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0 Member Services Director jobs found in Fairfield, CT area

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Pool Director
  • FIELD CLUB OF GREENWICH INC
  • Greenwich, CT
  • Job Type Temporary Description Pool Director Job Summary: Supervises the safety and cleanliness of the club swimming poo...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • The Child Care Council of Westchester
  • Scarsdale, NY
  • Job Description Job Description Job Title: Executive Director Organization: The Child Care Council of Westchester Locati...
  • 3/28/2024 12:00:00 AM

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Program Director
  • BronxCare Health System
  • Bronx, NY
  • Overview: Responsible for oversight of all aspects of grant activates, including supervision of staff, tracking of data,...
  • 3/27/2024 12:00:00 AM

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IT Director
  • Grayscale Investments
  • Stamford, CT
  • Grayscale Investments is the world's largest digital currency asset manager. Through its family of investment products, ...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Sunrise Senior Living
  • Glen Cove, NY
  • The Executive Director is responsible for overall leadership, management, and success of their community. These responsi...
  • 3/25/2024 12:00:00 AM

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Director Of Operations
  • Executive Alliance
  • Melville, NY
  • Job Description Job Description Our client is a large catering venue with multiple event rooms located in Western Suffol...
  • 3/25/2024 12:00:00 AM

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OPERATIONS DIRECTOR
  • Compass Group, North America
  • Valhalla, NY
  • Morrison Healthcare Salary: 80,000 - 95,000 / year based on experience Other Forms of Compensation: Flexible Paid Time O...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Sunrise Senior Living
  • Glen Cove, NY
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 2/29/2024 12:00:00 AM

The town is on the shore of Long Island Sound. According to the United States Census Bureau, the town has a total area of 31.3 square miles (81 km2), of which 30.0 square miles (78 km2) is land and 3.4 square kilometres (1.3 sq mi), or 4.15%, is water. The Mill River, the waters of which feed Lake Mohegan, flows through the town. Fairfield consists of many neighborhoods. The best known are wealthy Southport, where General Electric Chief Executive Officer Jack Welch lived for many years, and Greenfield Hill, with its large areas, famous dogwood trees, and picturesque green with its white-spi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$150,288 to $206,044
Fairfield, Connecticut area prices
were up 1.7% from a year ago

Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020